Excellent customer service
Excellent customer service, Gian is very attentive, informative, friendly and always with a prompt response:)
By Martha D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
120 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DietDoc’s Metabolic Reset is built on decades of research that shows incremental habit change through intensive lifestyle intervention, in combination with medication that works on underlying biology, is the most effective approach for sustained weight loss and improved metabolic health.
DietDoc (dietdoc.com) has 120 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
120 approved reviews, newest moderated first
Excellent customer service, Gian is very attentive, informative, friendly and always with a prompt response:)
By Martha D.
Quick + Thorough! The doctor was personable, asked lots of questions and adjusted the plan based on my answers. The medication came in the mail and has been effective! I've already started losing weight!
By Bethany C.
I have started the Tirzepatide and am very pleased with my weight loss so far. I have lost 16lbs in 1 month. I am diabetic and I am off of one of my oral medications and no longer need insulin. My physician recommended Dietdoc and their program. She was please when I returned and my A1C was 6.1 low as it had ever been. I highly recommend the entire team at Dietdoc, I am grateful!
By Nancy
It was a good experience.
By Richard
Shipping super slow, still waiting!
By Tucker
My assistant, Rachel is always so helpful in getting me set up. She keeps me on track and helps me when I reach plateaus.
By Kathy F.
Experience fine. Allergic to the product
By KT
Norwin was very responsive and had all the information at his fingertips. The telemed interaction was concise yet thorough. Finally, the product arrived quickly in good condition.
By Happy in A.