DICK'S Sporting GoodsReviews of dickssportinggoods.com

I ordered two nike fury headbands but instead received two cheap $6 nike headbands with the suggested retail price peeled off. I'm shocked that DICK'S would try to rip me off like that. I also purchased two nike t-shirts, but I received two cheaper shirts with DICK'S' own sticker placed over the original nike tag. I strongly urge everyone to do business elsewhere. Dick's clearly does not care about their customers and will take advantage of them in any way possible.

Dick's Sporting Goods online shipped me used/open/broken items sold as new. I purchased a Spypoint trail camera and booster antenna. The boxes on both items were open and one even ripped open. It was clear the items were used and not even neatly placed back in the boxes. The coaxial pin on the booster antenna was also broken and missing. I didn't even remove the items from the boxes to test them as it was clear they were used (and one broken) and I didn't purchase or want used items that may be defective (and one is clearly broken). I just checked Facebook and there are numerous reviews of people receiving used items sold as new from Dick's Sporting Goods.

When I pulled up to the Dick's parking lot, it was empty except for one car. I thought the store was closed, but it wasn't. I should have known there was a good reason why there was only one customer in the store while the Academy Sports a mile away was packed with people. I went in the store intent on buying an elliptical that day. Apathy and general uncertainty about the aspects of the machine and when it would be delivered and set up, shook my confidence so much that it took three more weeks and multiple visits before someone in the store actually showed some interest in his job. I bought the elliptical and the "coach" set up the delivery and set up for the following week. That was 5 weeks and 3 scheduled and cancelled deliveries by the most half-a*sed delivery operation, Select Express, I have ever had the displeasure of doing business with. The Keystone Cops are more organized than this company. The last scheduled delivery was supposed to be today, but they cancelled again and wanted to reschedule in two more weeks. Meanwhile, I have used up 3 vacation days worth $280 per day, and it is going on 2 months in which Dick's has my $2000 for the machine sitting in there store and I have nothing. Two months of additional warranty that I paid for have been used up while the machine still sits at the local Dick's store, and I will be making my second payment with interest on the machine. After speaking with the employee who sold me the machine and the manager about the problem, both of whom were very nice and sympathetic, but powerless, it was clear to me that this was at least one of the reasons there was so little enthusiasm in the store and virtually no one shopping there They've been down this road before and they are tired of dealing with dissatisfied customers.

Made in-store purchase, but realized they didn't give me the sale price on 2 items after I was already home (more than an hour's drive away). Called the store... they won't help me unless I drive back to the store... Called national customer service... they won't help me unless it was an online order. Really!?!? I have all the data and codes on the receipt they need in order to fix the issue without needing to be there in person. Hope they enjoy the whopping $12.99 windfall they got from me (at least for now...If I happen to be in town within the 60-day return window, I'll just get a full refund on both items). BTW - These items have been on sale for MONTHS... not sure why they never changed the price in their registers except they're trying to overcharge consumers and hope we won't catch it!

I ordered two pairs of shoes, one came damaged and wrong size !!! The other never showed up, I called and was told to wait a day, I called again the next and was told I’d get a reship I was so happy, I called today because I wasn’t getting updates and they never freaking reshipped my item it wasn’t even available for reship ! I want a refund and they can only give me store credit What the heck I paid more than your dumb credit. Not only that I waited all morning for my shoes and they never arrived

I'd give them 0 stars if I could. Horrible customer service. Against hunting. Don't bother with this store. They just want to be politically correct. They don't care about their customers

Wife ordered elliptical. We’re supposed to be here between 1 and 4. Showed up at 530. Damaged my wall when bringing box into basement, after I asked them unpack outside as my steps are tight and box was big. Left all the garbage on my basement, with pieces of styrofoam everywhere. Guys just wanted to get in and get out. Now up and down feature does on work and I can not get a straight answer as too who is supposed to come out to fix. Keep getting put on hold and then hung up on. I will never buy from Dick’s sporting goods again

Tried to order from their website only to find out item is available in store only, ok so I went to the store where I was told that while it is in stock it must be ordered online. I have no time and even less patience for this kind of ignorance. I easily ordered the same Item ($540.00) from another retailer . I don't think I'll be going back to Dick's