DICK'S Sporting GoodsReviews of dickssportinggoods.com

Guy working the register tonight 9/25 flirting and making gestures towards my wife with in front of me and the kids. As we walked in. Did not buy anything and will not be back. Cary, NC location Crossroads The dummy thought I did not notice...

I ordered a pair of sandals on 3 July 2023. Over 2 months on these have not turned up, lost in transit!! Many many emails later and saying they will send another pair, looking for a logistics company and me asking for a refund many times I have still not received a refund. I am fed of of being told to be patient, have a nice day it’s as ridiculous as there customer service.

D*cks is terrible. I ordered a product that was supposed to arrive by today but it says that the order is still processing, three days after I bought it. This has happened to me twice before with D*cks where they emailed me a week later that the item I bought because they said it was in stock was in fact out of stock. If the item is out of stock can't they mark it as such, instead of making me purchase from them and have me wait a few days for it to be shipped, only then to be told it's not in stock? I would think a publicly traded company like D*cks would have enough money to actually track their inventory and list products accordingly. Instead, they try to scam their customers by selling us things that aren't in stock, hoping that by the time we realize the item isn't coming and after they assure us that it will come back in stock soon we decide not to cancel the order. Giving them the ability to sell out-of-stock items to unsuspecting customers with the hope that we will just let the order go until the item comes in stock which could take weeks or more. What a disgraceful and deceptive practice. I wish there was someone who could do something about this.

I purchased a Schwinn IC4 fitness bike from Dick's Sporting Goods in Wesley Chapel, Florida. Upon getting it home we found the box had a huge hole that was hidden from us during loading. It that may or may not have damaged the bike. The reason I say this is because after assembly, the bike was making loud scraping noises in the areas assembled by the factory (flywheel and drive train). The paperwork in the box says to not return to Dick's but rather, call Nautilus for service. What a mistake!! After nearly nearly a month, I finally got a repair person out to work on the bike. Following the repair noises were still occurring. I reported my frustration, and after much discussion and an agent requiring me to send pictures of the problem area, they finally sent a new version of everything but the attachments (pedals, seat, handlebars). After the new bike was assembled, once again noises started happening in the drive train once again!!! I reported the problem on Dick's FB site, someone reached out, asked for my original proof of purchase, and then never responded again. I called Nautilus, demanding a refund and they said they couldn't give me a refund because I did not buy it directly from them, and of course, it was outside of Dick's return timeframe!!! As it stands now, they are going to keep sending me new bikes until they send me one that actually works?!!! This is beyond ridiculous. Dick's has failed me, Nautilus has failed me, and I am beyond done with both of these companies. Beware of Dick's and know if there is a problem, they are not interested in backing up the products they sell.

I would not order online from Dick's sporting goods. They had doordash deliver my product but I never got it, even though I was home. the order came on Saturday but they said it would come Monday so I wasn't ready for it. But I did check an hour after they said it was delivered. I'm guessing there is a scam associated with the delivery service. Dick's must have cut corners trying to save on cost instead of using USPS, UPS or fed ex. They said they would refund me, the full amount I was paid, but did not refund the 8.99 shipping even though on two occasions they said they would. As an update Dick's eventually did refund the 8.99 shipping too, but it took a few rounds to get it. There is a trend of people stealing packages, but going with smaller non official delivery services seems like it would make matters worse. And there certainly could be some shady things going on with delivery drivers knowing about the scam, but I have no way of knowing that for sure. I would not order online from them.

Did not took the alarm

More like a half star. At least there was air conditioning. Worst, most disinterested customer service imaginable--Saratoga Springs store.

Says item has been delivered when it hasn’t! Email them so many times and get nothing back! Would not buy from this store full of scam