DiamondsonwebReviews of diamondsonweb.com

The Fair Hearing score

4.7/ 5

Excellent

67 reviews

Diamondsonweb4.7Excellent

Rating distribution

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

Find and buy affordable Diamond Engagement Rings, Loose Diamonds, Wedding Rings and Diamonds Jewelry for your loved one.

Diamondsonweb (diamondsonweb.com) has 67 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.

Showing 3 reviews with 2 stars · Clear filters

Aug 18, 2017
Tried to get info to buy but made a …
Tried to get info to buy but made a mistake and chose the chat. Sumi answered. Closed the chat..terrible service. AND..I bought a wedding and diamond band from them prior.
By Marc L.
Jan 14, 2015
Overall ok, lacking communication of status.
It took me 3 emails to se the status of my order. I thought that this information was sent automatic of when the shipment was sent with tracking info.
By Soheil M.
Nov 2, 2014
is this really diamonds on web?
first experience was fantastic, quick and no problems at all. This time has been a nightmare, made order online, 14k rose gold wedding ring set. got email later asking yellow or rose? answered rose. confirmed on Oct 22nd then nothing, no tracking # emailed cust service said sending on thursday Oct. 30, it's nov 1 no tracking #. clicked on help on webpage, got a thank you for your email to royi markowitz's widget? is someone else running DOW? I will keep checking for a couple more days until I get the ring or an answer. I STILL HAVE TO ORDER THE CENTER STONE! now i'm scared....what happened DOW?
By Doiron C.
Response from Diamondsonweb· Nov 5, 2014
Hi Doiron, Sorry about the inconvenience. For security purposes do not provide tracking information for now due to a recent increase in fraud activity. Rest assured all packages are fully insured. If you have any questions feel free to contact us at [email protected] and/or 1-888-968-8810. Best Regards, Layla