Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
67 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find and buy affordable Diamond Engagement Rings, Loose Diamonds, Wedding Rings and Diamonds Jewelry for your loved one.
Diamondsonweb (diamondsonweb.com) has 67 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 56 reviews with 5 stars · Clear filters
I've dealt with diamondsonweb.com now for 3 purchases. Each has been easier then the other. Products are second to none as well as customer service. Be confident when you buy your diamonds on line from diamondsonweb.com
By Lou D.
Picking a diamond was not easy for my budget. Layla has been very helpful. I know I will love my new ring
By Diane
Having previously worked in the jewelry industry, I was VERY surprised to find that diamondsonweb.com had a greater selection than some of my old industry contacts! I love the stone and will be returning as a customer for future projects! I do wish you could search stones by mm size range- but that is the only change I would make!
By Ellie R.
I shopped for a diamond to make an engagement ring on several websites and Diamonds on the Web was the best balance of inventory and price. The service was speedy and fantastically packed. Upon delivery, no one would ever suspect what was inside. The diamond and the ring are gorgeous and a great value. I'm certain my fiancé with be surprised and overjoyed when she gets to see it for the first time
By Johnathan W.
Customer service was very helpful. Will buy from this company again!!!! Definitely recommend this place to my friends and family!
By Sheila
The best service ever and the best diamond settings.
By Esteban R.
DoW has a huge diamond collection making it a perfect place especially when you are looking for a diamond for an engagement ring based on specified criteria (carat weight, clarity, cut, color etc.). The website is very user friendly, and the customer service is great. You will automatically learn very much about diamonds just by browsing the website. On top of that you get great value for money!
By D.
I ordered a diamond from DOW and after getting it wasnt exactly what i wad looking for. Customer service made it easy to return and held a stone for me to exchange until mine arrived. No hassle. Great service.
By Philip
