Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
7 reviews
Dial800Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The next generation of call tracking & voice analytics with intelligent real-time routing to elevate your callers' experience. Get the best 800 numbers in the industry, all backed by professional technical support and account management services.
Dial800 (dial800.com) has 7 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
7 approved reviews, newest moderated first
Best in class call tracking experience. I have been with Dial800 over 10 years and they provide excellent service and are responsive to input. I've tried other call tracking companies and Dial800 is by far the best.
By Henry V.
I have worked with Dial800 for over 8 years. From day one to eight years later, Dial800 excels with its friendly, prompt, and intuitive customer service. From our dedicated account managers over the years to their general support staff, everyone answers with a smile and resolves any request with prompt attention and through follow-up. Their unique call tracking solutions for not only toll-free numbers but also localized numbers to customized solutions dedicated to our company from localized outbound calling to dynamic call insertion for digital campaigns have allowed our company to understand our ROI on any advertising solution. Dial800's call analytics has really helped us nail down, strategically, which media and markets we want to be in. Thanks, Dial800 for your continued support and innovation.
By Joshua S.
Their platform is extremely intuitive, the amount of data is excellent, and their employees also are top notch
By Nick N.
The CallView360 system is amazing. Love the technology. The Dial800 team is top of the line.
By Scott C.
Love working with the team I have as they are very responsive and willing to do anything to help. But the new version of Accuroute is way too slow. What used to take me a minute or two to do is now probably 5 or more minutes. It adds up when I have a lot to do in the system.
By Mike
Sandra is the best! Always quick to respond to my email's or calls. Whatever the situation she jumps right on it to fix a specific issue. Shes very knowledgeable and always seems to comes up with viable options or solutions for our DR needs. Has been a valuable partner in helping us grow our business!
By Neil
Our rep Sandra and her team are amazing, they are the most attentive, helpful, customer-service oriented team of people you could work with. I can’t speak highly enough about them.
By Anonymous
