Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
30 reviews
Diagaa JewelrySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Diagaa is more than just a fine diamond jewelry brand; it’s a promise of transparency and trust. What makes us unique is our commitment to certified jewelry. Each piece comes with a detailed certification that confirms the quality and authenticity of the diamonds, so you can buy with confidence knowing exactly what you're getting.We create stunning jewelry for both men and women, blending timeless elegance with modern design. Whether you're looking for a classic engagement ring, or a bold statement piece, our collections cater to a wide range of styles and occasions. Our goal is to make every piece not just a beautiful accessory, but a meaningful investment.At Diagaa, we believe in a transparent shopping experience. Our friendly team is here to guide you through every step, answering your questions and ensuring you find the perfect piece. Each design is carefully handmade and presented in beautiful packaging, reflecting our dedication to quality and style. Discover the perfect blend of beauty, integrity, and innovation with Diagaa, where every diamond tells a story of trust and brilliance.
Diagaa Jewelry (diagaa.com) has 30 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
30 approved reviews, newest moderated first
THE BEST SELLER ON ETSY. THIS SELLERS WORK IS 100 PERCENT REAL AND MAGNIFICENTLY DONE. FREE SHIPPING IN 1.5 DAYS ANYWHERE IN THE WORLD 🌎 500 STARS
By Rishwan A.
Response from Diagaa Jewelry· Apr 30, 2026
WOW, Thank You Rishwan! 🌟 Your 500-star review just made our day! We are absolutely thrilled that you loved the work and our lightning-fast global shipping. Your support means the world to us!
I cannot say enough good things about this experience. They were so communicative and kind throughout the entire process, always keeping me updated and answering any questions I had. My ring was custom made, and they truly brought my vision to life. You can tell they genuinely care about their clients and their work. I'm beyond happy with how everything turned out.
By lindsey
Response from Diagaa Jewelry· Mar 3, 2026
Thank you so much for the lovely review! We are thrilled to hear that your new custom designed ring is bringing some extra sparkle to your day. It means the world to us that you'd choose to shop with us again. We look forward to seeing you back soon!
The ring is really pretty and super sparkly for its small size! I would purchase from them again.
By Michelle
Response from Diagaa Jewelry· Feb 17, 2026
Thank you so much for the lovely review! We are thrilled to hear that your new ring is bringing some extra sparkle to your day. It means the world to us that you'd choose to shop with us again. We look forward to seeing you back soon!
Riya was patient, professional and kept me updated along the way. The ring was completed sooner than I thought and it is beautiful!
By Jonathan H.
Response from Diagaa Jewelry· Feb 17, 2026
Thank you so much for the kind words! We are thrilled to hear that you’re happy with your new ring and that Riya could make the process smooth for you. Delivering a beautiful piece ahead of schedule is always our goal. Enjoy your stunning new jewelry!
Do not shop here! I got an emerald ring recently and have worn it MAYBE five times, and two stones have already fallen out. I emailed them and they said I’d have to pay for the stones and repairs. With this being a brand new ring, I think that’s ridiculous. I got this as a wedding gift from my mom Labor Day weekend so stones should not be falling out in less than 6 months. I’d shop elsewhere! Bad quality jewelry and bad customer service!
By Lena S.
Response from Diagaa Jewelry· Feb 17, 2026
Thank you for sharing your feedback. We take the quality of our jewelry very seriously, and we have investigated the history of your specific order. Our records and email correspondence show a different context regarding this repair. We provide a warranty against manufacturing defects; however, our inspection of the images provided indicated that the damage was consistent with external wear rather than a craft error. We have documented communication where the assessment was discussed and the terms for repair were initially accepted. We strive to be fair and transparent with all our clients. While we understand the frustration of a damaged gift, we must stand by our quality standards and repair policies. We wish you the best.
I order a complex bespoke piece from Diagaa and it was executed brilliantly in a very short timeframe. Can only highly recommend this store for their professionalism, craftsmanship and attention to detail. 10/10
By customer
Response from Diagaa Jewelry· Feb 17, 2026
Thank you so much for the glowing 10/10 review! We are thrilled to hear that you were pleased with your bespoke piece. At Diagaa, we take great pride in our craftsmanship and attention to detail, so it’s incredibly rewarding to know we met your expectations—even with a complex design and a short timeframe. Your recommendation means the world to our team. We look forward to working with you again in the future!
They work with you and are so friendly...the ring I got are well made and beautiful...I have gotten lots of comments about the from others
By Diana P.
Response from Diagaa Jewelry· Dec 10, 2025
Hi Diana, Thank you for your fantastic review! We look forward to serving you again soon.
Sparkly, impressive earrings that my picky daughter-in-law seemed to really love. Very responsive designer and easy to order. Very pleased with purchase.
By Shelley G.
Response from Diagaa Jewelry· Dec 10, 2025
Hi Shelley, Thank you for your fantastic review! We look forward to serving you again soon.
