Great selection
Great selection, low prices, fast shipping.
By DB
Response from Diabetes Store· Aug 10, 2026
Thank you! We’re glad you’re happy with our Website. We truly appreciate your support and look forward to serving you again!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
682 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Diabetesstore.com, we’re committed to simplifying the way individuals manage diabetes and other health conditions. We understand that navigating healthcare can be overwhelming, especially without insurance, which is why we provide direct, affordable access to the medical supplies people depend on every day. We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.
Diabetes Store (diabetesstore.com) has 682 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
682 approved reviews, newest moderated first
Great selection, low prices, fast shipping.
By DB
Response from Diabetes Store· Aug 10, 2026
Thank you! We’re glad you’re happy with our Website. We truly appreciate your support and look forward to serving you again!
Products are superior shipping is easy and a breeze.Thank you
By Eric F.
Response from Diabetes Store· Aug 10, 2026
Thank you! We’re glad you’re happy with the quality of our products and found the shipping process easy and hassle-free. We truly appreciate your support and look forward to serving you again!
fast shipping and good prices
By sdanaol.com
Response from Diabetes Store· Aug 10, 2026
Thank you! We’re glad you’re happy with our shipping and prices. We appreciate your support and look forward to serving you again!
whenever I call them , they are always so nice and courteous on the phone
By Linda C.
Response from Diabetes Store· Aug 10, 2026
Thank you for your kind words! We’re so glad to hear that our team is always nice and courteous when you call. We take pride in providing friendly, helpful customer service and appreciate your support!
My order was canceled
By Krista D.
Response from Diabetes Store· Jul 30, 2026
Thank you for your one-star review! We emailed you for the reason the order was cancelled. The item is on manufacturer backorder and we have no estimated date for restocking, so we had to cancel. You may wish to check your email spam folder if you didn't see our original email. Sorry for the inconvenience.
The shipper left out the unit number of where I live. Spent half a day on the back and forth run around with FedEx, only to be told I have to contact the shipper to add my unit number. I contacted the supplier and they said they cant modify the shipment since it already shipped. That is complete incompetence if they dont know how to use their shipping resources to correct their mistake. Lastly, I was told to refuse the shipment "once recieved". That is the most idiotic advice I've ever heard as if I could receive it, I wouldn't need to refuse it. And the lack of customer service and support with this kind of stupidity is just unacceptable.
By Ben M.
Response from Diabetes Store· Jul 27, 2026
Hi Ben. Thank you for your One-Star review. I can't find your name in our system. The two people who answer our toll-free customer service phone (1-800-891-9399) agree nobody called about any address errors. BTW, if you had actually made an order with us, A: We ship exactly to the address you give. and B: Our sophisticated shipping system won't let us ship to an incomplete address, such as one missing a unit number. I respectfully ask for you to find the real company responsible for your error and remove this one-star review from Diabetesstore.com. Thank you!
Fast service
By Mary S.
I got my product in time. I have been poking my fingers for a week because my reader and sensors quit working. Thanks
By Gloria J.
Response from Diabetes Store· Aug 10, 2026
Thank you for your feedback! We’re glad your product arrived on time and that you were able to get what you needed. We truly appreciate your support!