Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
49 reviews
Digitally ImportedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the #1 online radio network for Electronic Music fans around the globe. DI.FM has grown into a destination and lifestyle choice millions of unique listeners who tune in every month. In the last 20 years, we have been hard at work and took DI.FM to where it is today, by improving daily ever since. We couldn't have done it alone, so we're proud to be home also to the best Electronic Music community out there. DI.FM offers something unique for every electronic music fan, no matter what style of music you love.Our streaming network is made up of an online listening experience, mobile applications, third party vendor and device support, and an engaged & loyal social media following. DI.FM is entrenched in electronic music... it's not just music; it's a lifestyle.
Digitally Imported (di.fm) has 49 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 4 reviews with 3 stars · Clear filters
Music is good and I was a long term premium subscriber. But charging practice is not acceptable and even illegal. Prices are based the registered country of your credit card. My Revolut used to be issued in EU. Now got a new card form them and this seems to be issued from Switzerland. Price of di.fm is now 1.5x higher than before.
By kiopi
Great service
By Romeo A.
Response from Digitally Imported· Sep 28, 2020
Hi there! Thank you for your kind feedback, we appreciate it! Regards
Ive been with DIFM for a few years. I subscribed through Itunes for the premium service. However over the last year the account would drop off premium every month. I would write an email and they would reinstate the service. Each time asking me to drop the Itunes subscription in favor of the direct CC billing. I eventually told them I was cancelling due to regularly opening the app to ads when I was a paid premium member and the response was " great to hear your cancelling!" "please consider direct billing in future"... I will say they have been responsive and apart from very little updates in the Ambient / chill stations, its high quality streams and is on Carplay.
By HughJorgan
Response from Digitally Imported· Sep 15, 2020
Hello! Thank you for your feedback, we appreciate it. We have had an issue with iTunes payments and that is the reason why we suggested to switch to our website and pay directly. Do you still experience an issue with our service? In case you do, I would kindly ask you to contact us directly at [email protected] so we can assist and solve it as soon as possible. Have a wonderful day and stay safe! Kind regards
I am Premium Member since 2016. A full Range of Chanels are nice. But - i am there for the "Future Garage" Chanel. Sadly, i can not feel there is any updating in the Chanel (or way to less)Also they played only a handfull of Artists, but there are lot of more in the Genre. After a few years there is toooo less new tracks - i can dream the Playlist. this is why i will cancel the Premium Membership. thanks for a good time but it is boring to hear all the time the same tracks. PS - let me know About erfreshing this Chanel - i would come back as well!
By Chris P. B.
Response from Digitally Imported· Nov 26, 2019
Dear Chris, Thanks for your pointing that out, we have actually determined that there is an issue on this channel and will be making some short term and long term improvements. Hope you stick around to hear them! Jo
