Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
117 reviews
DGX-Dependable Global ExpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DGX is one of the most respected international ocean and air freight service providers. DGX provides logistics solutions to and from most global locations. With consolidation, Full Container Load (FCL) and Less Than Container Load (LCL) services to/from most worldwide locations DGX has terminals and gateways in Long Beach, Oakland, Portland, Seattle, New York, Atlanta, Chicago, and Houston. Additionally, we have 14 offices located throughout the Pacific Rim, Oceania, Asia and the Pacific Islands.
DGX-Dependable Global Express (dgxglobal.com) has 117 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 99 reviews with 5 stars · Clear filters
Robert Kokuzo was an absolute pleasure to work with on our custom clearance and delivery. He was informative, patient and extremely transparent while try to clear and deliver our order. Our project was a success due to his involvement.
By Sharon
Excellent Customer Service!!! Cannot thank DGX enough for their assistance with two urgent, oversize air shipments to Guam and Saipan. We received daily updates along the way and the shipments delivered as expected!!
By Tammy M.
Response from DGX-Dependable Global Express· Nov 25, 2019
We appreciate the review and feedback! We're happy to hear that we have provided excellent service for your company- thank you!
Customer service is top notch at DGX. I appreciate all the help that is provided.
By Jackie - Livignston I.
Response from DGX-Dependable Global Express· Nov 13, 2019
This is great, and we appreciate the feedback! We will continue to strive for excellence, thank you!
Estoy muy satisfecho por la eficiencia y profecianismo como dan el servicio a los clientes. Marlon Pérez
By customer
Response from DGX-Dependable Global Express· Nov 12, 2019
Thank you and gracias for the excellent review!
Domestic Air team was professional and informative and cargo was delivered to Hawaii in promised transit time with reasonable rate.
By S.U
Response from DGX-Dependable Global Express· Oct 24, 2019
Fantastic! Thank you for sharing your feedback!
Yvette and Vicky (Oakland) - are just gems! Glad to work with them! -Wheels And Reels Pacific Outfitters Kwajalein Atoll, RMI
By Don Muse Joshua M.
Daniel Gonzalez and the air crew did a great job with my most recent urgent air freight shipment. Quoted and picked up within 48 hours. Got here the day promised and we were out of product for only 4 business days - Mahalo Gang! Keep up the great work - Aloha!
By Kathy S.
Response from DGX-Dependable Global Express· Oct 14, 2019
Great to hear! Thank you for sharing your recent experience with us!
Good !!! Excellent
By Manate T.
Response from DGX-Dependable Global Express· Oct 10, 2019
Thank you for the feedback! We appreciate your business.
