Great customer service and delivery time
Great customer service and delivery time
By Sara
Response from DGX-Dependable Global Express· May 24, 2023
Thank you so much for your feedback and support! We appreciate it!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
117 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DGX is one of the most respected international ocean and air freight service providers. DGX provides logistics solutions to and from most global locations. With consolidation, Full Container Load (FCL) and Less Than Container Load (LCL) services to/from most worldwide locations DGX has terminals and gateways in Long Beach, Oakland, Portland, Seattle, New York, Atlanta, Chicago, and Houston. Additionally, we have 14 offices located throughout the Pacific Rim, Oceania, Asia and the Pacific Islands.
DGX-Dependable Global Express (dgxglobal.com) has 117 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 99 reviews with 5 stars · Clear filters
Great customer service and delivery time
By Sara
Response from DGX-Dependable Global Express· May 24, 2023
Thank you so much for your feedback and support! We appreciate it!
I wanted to take the time to thank Daniel G., the DGX team and the DHX team for the excellent service on one of our recent "HOT" delivery needs. I value the partnership that we have with DGX/DHX. We have worked with DGX/DHX for many years now, this is the team that "Makes it Happen"! Meeting deadlines, providing solutions and supporting our business needs. A true partnership, Patterson Dental applauds DGX/DHX, this team rocks.
By Debra S.
Response from DGX-Dependable Global Express· May 11, 2023
This is wonderful to hear! Thank you so much for your feedback! We appreciate your business and support!
Dependable, quick responses, knowledgeable and overall great service. Thank you!
By Shirley
Response from DGX-Dependable Global Express· May 1, 2023
Thank you for your feedback and support! We appreciate it!
Quick and efficient service, got my cargo to and from PR without a hitch and kept me updated the whole way.
By Q S.
Response from DGX-Dependable Global Express· Apr 24, 2023
Thank you for your business and support! We appreciate your feedback!
The entire DGX team is a pleasure to work with. Always professional with proactive communication.
By Scott R.
Response from DGX-Dependable Global Express· Mar 23, 2023
Thank you for sharing your feedback! This is great to hear. We appreciate your support!
Robert Kokuzo helped Cyanotech expedite the arrival of the container and he demostrated ownership and customer care. Thanks Robert.
By Jaime R.
Response from DGX-Dependable Global Express· Dec 22, 2022
Thank you for your feedback and support!
Our company has been dealing with DGX for over 10 years. The New Zealand team is amazing. I am constantly relying on their expertise and they never fail to impress. They keep me updated, help us out with shipping hurdles and go the extra mile for us. Customer service and fast response in this industry is very important to me and they fulfil those requirements very well. I have my upmost trust in them which puts me at ease. Keep on doing what you're doing team.
By Adele P.
Response from DGX-Dependable Global Express· Nov 2, 2022
This is wonderful to hear! We appreciate your feedback and support!
Robert Kokuzo was beyond 5 stars. He knows everything and was very predictive and preemptive on multiple issues throughout our process that the manufacturer and shipper were not addressing. I can think of several issues that without Robert, I simply would not have been able to get my shipment in the end. Or have suffered protracted delays and fines. Absolutely top notch. Will not attempt anything like this without you. It is fine if you use me as a reference
By David R.
Response from DGX-Dependable Global Express· Jun 25, 2021
Thank you for taking the time to share your feedback with us! We appreciate your business and support!