SCAM! Stole $60 without explanation
SCAM! Stole $60 without explanation, only refunded $535 of a $595 transaction for a monetized YouTube channel
By Michael H.
Response from DFY Dave· Jul 9, 2024
Hello Michael We appreciate your feedback and would like to clarify the situation regarding your experience. Upon ordering a monetized YouTube channel, you signed an agreement that outlines our policies. As per the agreement, if a cancellation occurs before delivery, we reserve the right to withhold up to 10% of the transaction amount to cover processing fees. This policy ensures that we do not incur additional costs due to cancellations. In your case, a $59.50 fee was withheld from the $595 transaction, which is within the terms you agreed to after placing your order. In this case, this was a net-zero transaction for us - we neither gained nor lost money. If you have any additional questions regarding your transaction or want to place your order again, we will gladly deduct the $59.50 from your new order to accommodate this! Thank you DFY Dave Support Team