DeWaltReviews of dewalt.com

Dewalts 16 piece Bi-metal reciprocating saw blades are not hardened steel but an alloy. My experience, these blade fail at the chuck breaking when the tough get going. I do not recommend this product for any metal cutting.

DeWalt offers a new tool line, sells tens of thousands of units, has different models within the same series of tools- THAT ALL USE THE SAME TYPE OF SWAPPABLE BATTERIES !! Then not only discontinues the entire line, but also discontinues making the ~~~batteries~~~ ~~~~~~~~~~~for the entire series !!!~~~~~~~~~~~ Rendering already purchased tools THAT WORK PERFECTLY!! ~~~USELESS JUNK~~~ BECAUSE DEWALT DOES "BAIT & SWITCH" B.S.AND EXPECTS PROS TO DUMP ALL OF THE WORKING TOOLS & BUY NEW INFERIOR VERSIONS THAT ARE A PROFESSIONAL JOKE. The new version is a complete laughingstock !!! the "replacement" for this series of tools has a built-in battery! MAKING IT A "HOUSEWIFE" TOOL INSTEAD OF A PRO'S TOOL. CAN'T SWAP BATTERIES IN THE FIELD & HAVE TO FIND A POWER SOURCE TO CHARGE IT AND WILL TAKE HOURS ??? WHAT PRO IS GOING TO DEAL WITH THAT COMICAL SETUP ? DeWalt has totally killed the utility of these tools by switching to an internal, non removeable battery... AND DO YOU KNOW WHY ????? MONEYYYYYY !! The DeWalt Executives: " we can make more money by making tools with built-in batteries !!! CONSUMERS WILL BE FORCED TO BUY A WHOLE NEW TOOL INSTEAD OF A NEW BATTERY PACK !!!! " LETS KILL THIS ENTIRE SERIES AND DISCONTINUE THE BATTERIES TOO !!! THAT WAY, WE FORCE PEOPLE TO BUY ALL NEW TOOLS ~~~EVERY~~~ TIME! THAT WAY, WE CAN FLEECE OUR CLIENTS OUT OF EVEN MORE MONEY!!!" Guess what ? That is all true as far as it goes. I am being FORCED to replace perfectly good DeWalt tools !!! but will I replace them with DeWalt tools ???? NOT A CHANCE !!!! LOL !!!! WHY WOULD ANY PRO DO THAT ??? From now on, I am buying ANY OTHER BRAND than DeWalt !!! I am a chief engineer for the largest property Mgmt. company in North America & I am recommending ~~~COMPANY WIDE~~~ to stop purchasing DeWalt tools, COMPLETELY & FOREVER. The customer service is non-existent as well, has been shoved offshore to call centers overseas and you need an interpreter to understand the CSR's, after waiting 30 plus minutes on an 800 number.... Just more plain bad business. GOODBYE, DeWalt !! There are WAAAAAY to many good options available to deal with this B.S. business model...Milwaukee, Ridged, Even Makita has better options these days.

Zaagtafel 7942 gekocht maar deze ging na 2 jaar amper gebruiken kapot. Helaas is Dewalt niet bereid verantwoordelijkheid te nemen voor een zeer slecht product. Sterker nog ik moest 25€ verzendkosten betalen en ondanks dat ik garantie heb,.willen ze hem niet repareren. De machine is in brand gevlogen door kortsluiting in de motor maar Dewalt vind dat niet genoeg om hem te vervangen. de 120€ schade aan mijn meterkast boeid ze ook niet. Koop geen Dewalt mensen, geef iets meer geld uit aan een Festool, die hebben een goede service, Dewalt nooit kopen!!!!

Bought a pair of Dewalt boots from screwfix . After a month one of the laces fraid . I called back into our local store and asked if they could replace the lace . Straight away no was the answer . I showed my recipient and was still told no and to contact dewalt .(They couldn’t even sell me one ). I did this to be passed from pillar to post and then told to email , which I did and then to be emailed back saying go back to retailer . Fgs it’s a lace ! Thought better from a company like this . I’ve got hundreds of pounds worth of power tools by Dewalt . If they treat there customers this way Im highly put off and all for a pair of laces !

Let me start off by saying I think Dewalt makes a very high quality product. I own a huge assortment of there hand tools and battery powered tools. In fact I have bought Dewalt tools since I started in the blue collar trades. With that being said I am very disappointed how both Lowe’s and Dewalt have chosen to handle my problem. Lowe’s had a Black Friday battery deal which I participated in and then told me Dewalt was not able to ship enough product to fulfill all of the purchases. I was told that Dewalt would be sending me $150 coupon for a future purchase. After following up on this with both Lowe’s and Dewalt they both blamed each other. I love my Dewalt tools but it looks like it is time to sell them off and start again with another brand. This is not because I am mad about loosing out on the Black Friday deal but I am so disappointed in the way the Dewalt customer service team treated me on the phone. Thank you Dewalt for making a quality tool that I have used for the last 22 years but I will now be switching brands.

DeWalt don’t honour their 3 year warranty. They will make it impossible for you to make a claim. I certainly won’t be purchasing anything with the DeWalt name or Black & Decker who also got involved with my claim. Their customer service staff take weeks to respond each time, they never give you their names and obviously have no after sales loyalty . Avoid!

Extremely disappointed with DEWALT customer service. I received a brand-new piece of equipment that was already broken out of the box. Instead of standing behind their product, customer service was absolutely no help and tried to push the cost back on me by telling me I would need to purchase replacement parts myself. This was a manufacturing or quality control issue, yet DEWALT refused to take responsibility or offer a proper resolution. For a brand that markets itself as professional-grade, this level of support is unacceptable. I expected much better.

Batterijen als ze leeg zijn. Niet meer op te laden. Met makita nooit problemen. Waardeloze rommel de walt zwaar af te raden.