Dewalt customer service great and dependable
Dewalt has come through and supports their products.
By joe G.
Saturday, November 7, 2026 · Customer reviews of US businesses
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337 reviews
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DeWalt is an American worldwide brand of power tools and hand tools for the construction, manufacturing and woodworking industries.
DeWalt (dewalt.com) has 337 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
Showing 26 reviews with 5 stars · Clear filters
Dewalt has come through and supports their products.
By joe G.
Well I have used DeWalt power tools for about 5 years now and I'm very pleased with the performance of the tools however the battery model number DCB 203 in my opinion is junk this is the battery with the charge meter they came with my purchase the DeWalt drill and impact gun and also came with my combo pack I purchased after about two months these batteries will no longer hold a charge for longer than four or five minutes and it only took 10 minutes to show a full charge these batteries if they haven't already should be taken off the market I have three of these batteries that are no good to replace them was going to cost me around $300
By Steven M.