poor customer service
poor customer service - shop elsewhere.
By Tom L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
91 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fine jewelry for everyday moments crafted in 14K Gold and Sterling Silver.
DEVATA (devata.com) has 91 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
91 approved reviews, newest moderated first
poor customer service - shop elsewhere.
By Tom L.
I love DeVata’s jewelry! I already own a couple of their pieces and now I have a bold beautiful ring. Very happy with my purchase- real substantial quality!
By Nococatmama
Company has a lovely mission. Unfortunately the silver necklace I ordered was rather stiff. In addition I ordered the smallest diameter and the clasp was too large for the bale on my pendant. So far they've been good about return.
By David P.
Quick delivery and beautifully crafted bracelet
By Evelyn
I requested to return the bracelet because it was the wrong size. Asked if you would exchange for a larger size (2 emails) and still no response!! Very poor customer service.
By Seahorse C.
my first response was a bit slow, but once I got an agent to help the service was outstanding. i was placing a large order. This is a custom hand made item , it is amazing the carekn to detail and fast delivery is outstanding. when they arrived, i was stunned at the eye to detail with the packing, and the bracelets are amazing. this was an outstanding experience!
By VickiC
product on point and shipping was excellent.
By Jeanette
Great price !!…. Great quality!!!
By Patricia H.