Excellent service
Excellent service
By Gustavo Z.
Response from DESS USA· May 7, 2026
Thank you for supporting DESS and for the excellent review!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
109 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DESS is a global manufacturer of dental implant restorative components, trusted by clinicians and dental labs for precision, reliability, and compatibility. Our solutions are engineered to be fully compatible with 25 plus of the most popular OEM implant systems, helping simplify workflows and support predictable results across a wide range of clinical cases.Our product portfolio includes scan bodies, abutments, screws, digital components, and overdenture solutions, all designed to integrate seamlessly into existing implant systems. Every product is rigorously tested to ensure accuracy, consistency, and long term performance.At DESS, we focus on supporting our customers with responsive service, technical expertise, and dependable solutions that allow clinicians and labs to work with confidence at every step.
DESS USA (dess-usa.com) has 109 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 92 reviews with 5 stars · Clear filters
Excellent service
By Gustavo Z.
Response from DESS USA· May 7, 2026
Thank you for supporting DESS and for the excellent review!
My parts were ordered, processed, shipped and delivered in a timely manner
By Greg B.
Response from DESS USA· May 7, 2026
Thank you for your review, Greg! We are glad to hear your order was processed and delivered in a timely manner. We appreciate your support and thank you for choosing DESS!
GREAT PRODUCT. VERY GOOD CUSTOMER SERVICE AND VERY COMPETITIVE PRICES BEEN USING THEM FOR MANY MANY YEARS....
By Alberto F.
Response from DESS USA· May 7, 2026
We are glad to hear it! Thank you for supporting DESS!
Quality is good
By Barry Kashfian DMD I.
Response from DESS USA· Feb 3, 2026
Thank you for the kind review. We are happy to hear you had a positive experience with our products!
I think his name was Abraham. Very informative, cost effective and courteous
By Joseph Randazzo D.
Response from DESS USA· Jan 22, 2026
Thank you for the kind review. We are happy to hear you had a positive experience and that our team was helpful and informative. We appreciate your trust in DESS.
Jennelle Eaton is always courteous and helpful. I appreciate her professionalism and sense of urgency.
By customer
Response from DESS USA· Jan 22, 2026
Thanks so much for this feedback. Jenelle truly cares about our customers, and we are happy to hear her professionalism and sense of urgency made a difference for you.
You seem to have everything one could ever need in implant prosthetics. Great site. Easy to use.
By Richard S.
Response from DESS USA· Jan 22, 2026
We love hearing that. Thanks for taking the time to share your experience!
Excellent selection of products and compatibility
By Chad Colson D.
Response from DESS USA· Jan 22, 2026
We are glad our selection and compatibility stood out. Helping you find the right components quickly and confidently is what we are here for. Thanks for sharing your experience!