Great experience!
Great experience!
By Ammon J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
109 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DESS is a global manufacturer of dental implant restorative components, trusted by clinicians and dental labs for precision, reliability, and compatibility. Our solutions are engineered to be fully compatible with 25 plus of the most popular OEM implant systems, helping simplify workflows and support predictable results across a wide range of clinical cases.Our product portfolio includes scan bodies, abutments, screws, digital components, and overdenture solutions, all designed to integrate seamlessly into existing implant systems. Every product is rigorously tested to ensure accuracy, consistency, and long term performance.At DESS, we focus on supporting our customers with responsive service, technical expertise, and dependable solutions that allow clinicians and labs to work with confidence at every step.
DESS USA (dess-usa.com) has 109 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
109 approved reviews, newest moderated first
Great experience!
By Ammon J.
Excelent products
By Mauricio F.
Easy to order. Received at promised.
By CS
I accidentally ordered an incomplete amount of items, and when I called them they told me that she was able to cancel the order so that I can place the correct order on the website. She was quick and didn't waste my time. A+
By Haesung Y.
I ordered from ZenOne as we do for all of our products. This is the only business in years that has ever made us pay directly. Then when I called the shipping was 10 dollars more than the invoice I am looking at. Gave a vibe like I may have just given my card number to someone i shouldnt have.
By Jenny C.
Called two times for help and the customer service rep was very rude.
By Vanessa
Your website is agonizingly slow. 10+ seconds between page refreshes. Should be 2-3. You should have a better 'tree' of information when an item is selected, eg if a scan body is chosen, then suggest the proper driver, torque Ncm, alternatives; implants should expand out to all related parts in the capture and construction of the prosthesis etc. Delivery is good, online help is good.
By Edward P.
Dess always has what I need and a great price!!
By KIMBERLY W.