Design ProficientReviews of designproficient.com

They did a pretty good job with the logo, BUT they call me multiple times a day, every day, never leave a message, and try to sell me more stuff. It's been 5 months ago and still! I'm very frustrated with the telemarketing this company does. So unless you like being bothered with their spam calls, I would recommend using someone else.

Long story short, they keep charging/asking to charge more than I bargained for. I am just a sole proprietor who was experimenting with a logo idea for a potential side business. Not something I am trying to put a lot of money into up front. They offered a deal. Design process was ok, but with friction. Result was ok, but eventually I just told them it was good enough and I would just finish working on it at my slower pace. A little while later they said they had to charge $320 for copyrighting. This was not stated up front anywhere, nor did I care about copyrighting. Again, this was just an idea for a potential side sole proprietorship. I ended up paying them. Now, 6-7 months later, they call back wanting to charge me for more, I believe another $320 for some similar filing. I declined and they have since called me back the next 2 days in a row so far, no voicemail, no email. I think the logo was $100-200. I thought it would be a deal an a nice break for me for some professional help to finish what I started. It has been a tremendous waste of time and money. Now I wish I had just slowly continued the logo on my own, even if it took a month or two. They did not disclose these charges up front, and when I tried to decline the 1st $320, all they did was say it was required. They offered to design me a website to compensate, but I declined, because web design/development is what I do, and I didn't want to drag it out or add more hidden charges. Surprise! I'll pass. I'm sure it's fine for companies to shell out this much for quality work, but to require those extra charges and not disclose them up front to a sole proprietor working on a theoretical side business idea isn't good business.

There was multiple changes and difficulty communicating with the staff. I had to provide images and examples of what I wanted in order for my vision to be understood. I paid for a Copyright registration which I was told would be protect my design and what I got for the money I paid was a only a Certificate from this company stating that they gave me all rights to just one of the logos that I created with them. The second logo was not included in the certificate with the different color scheme and the Copyright was not registered with the appropriate agency in the United States. Then, I received phone calls from other individuals in this organization asking me to pay extra in order to register the Copyright for a temporary period when this should be a permanent registration. This has been a complicated experience and I have had to go out of my way to get the design I was looking for and yet I still don't have the proper Copyright registration that I paid for from the beginning.