Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,497 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Designer Optics Shop all brands for Man Women and kid's. Sunglasses & Eyeglasses we carry Ray Ban. Prada. Gucci. Versace. And so on
DesignerOptics.com (designeroptics.com) has 3,497 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
3,497 approved reviews, newest moderated first
I’d been looking for the YSL mica cat eye EVERYWHERE. designer optics had them for a fraction of the price- literally 50% and they came in 3 days and are perfect in Leather YSL packaging and all. Definitely buying all my sunglasses here from now on!!
By Rachel H.
Response from DesignerOptics.com· Apr 29, 2021
Hi Rachel, Thank you. We set a high standard for ourselves and happy to satisfy your expectations
I received the order but it was damaged, like from factory issue and I had to send it back. Designer optics couldn't even provide me a return label. Tried to call and nobody answer. So I decided to purchase a label and return it but I don't know how will be their process of refund. One thing I'm sure, never purchase anything from this store.
By Priscila S.
Response from DesignerOptics.com· Nov 2, 2020
Hello Priscila, Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. As per our company policy we do provide return shipping label in case damaged or wrong product delivered to our customer. We try to give our 100% every day to provide fast and friendly service to every customer, but in this instance, we failed as your concern was not handled properly. If you could give us further details through Mail support/chat, We'd be happy to look into the matter and try to rectify the situation.
I love these glasses!!! I will be ordering again!
By Shakeemah A.
Response from DesignerOptics.com· Apr 29, 2021
Hi Shakeemah, Thank you. We like our customers to be happy and yes we did it.
Please be aware that the reviews below are fake. This Retailer is not legit and will steal your money. I contacted Costa Del Mar corporate office today and they confirmed that they are not an authorized dealer. If you try calling their customer service # you will be put in queue for several hours and nobody will ever answer your call. I have also filed a complaint with the BBB of NY. Please Google their web site address and you will see that their is no business operating out of that NY city location. Look at empty store front view.
By Corey
Response from DesignerOptics.com· Apr 29, 2021
Hello Corey, We are sorry for your experience. We sell 100% authentic products, buy directly from the manufacturer.
No issues at all. Got my glasses in 7-10 days. Exactly what I ordered and literally 50% markdown from the original price as seen in the mall.
By Jenn Ashley D.
Response from DesignerOptics.com· Apr 29, 2021
Hello Jenn, Thank you. We hope your experience was awesome and we can’t wait to see you again soon.
This was my 1st time ordering frames online. They were a 100% match. I will definitely order from here again
By Freddie H.
Response from DesignerOptics.com· Apr 29, 2021
Hi Freddie, Thank you for making your first purchase with Designer Optics ! We’re so glad that you found what you were looking for.
Order card on time ..good quality:)
By Maranda
Response from DesignerOptics.com· Apr 29, 2021
Hi Maranda, Thank you for the privilege of your business. Please let us know if we can help in the future.
Love the frames and the fast delivery! Also the price is spectacular!
By Patty V.
Response from DesignerOptics.com· Apr 29, 2021
Hi Patty, Your support means the world to us! Thank for your business. Hope to work with you again in the future.
