Glasses were great but took a long time…
Glasses were great but took a long time for them to arrive, even after paying for 2 day shipping.
By Anita P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,065 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eyewear from all the top brands like Prada, Michael Kors, Versace, Dolce & Gabbana, Coach, Tom Ford and more at outlet prices.
Designer Frames (designerframesoutlet.com) has 1,065 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 111 reviews with 4 stars · Clear filters
Glasses were great but took a long time for them to arrive, even after paying for 2 day shipping.
By Anita P.
Glasses were exactly what I expected. My only issue was the time it took to get them. Delivery was estimated to be 7 to 10 business days. When that date came and went, I inquired about it to customer service. Got a quick reply that there was an issue with the lenses and they had to be re done. I got the glasses a little over a week later. I feel like they should have notified me about that issue rather than me having to contact them. Overall good product, good price.
By Barton H.
Love the glasses, don’t love paying the extra $40 bucks for expedited shipping and receiving them in 2.5 weeks instead of 4 days
By Marjorie C.
It took a few weeks to receive my order which was a little disappointing but I got what I ordered. Beautiful glasses. Less expensive than local stores but less convenient due to long wait time
By Sharrie S.
Product was great customer service was excellent
By Edwardo W.
Received them sooner than I expected! They were great my daughter loves them, however they are a bit wide but overall no issues!
By Rose R.
The glasses looked great, but were a little crooked.
By zro
Love the frames. Saved 1/2 what I would've spent at MyEyeDr. Great experience. Easy order tracking. Would order again.
By Neicy W.