good, helpful service
good, helpful service
By Cem F.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,065 reviews
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Eyewear from all the top brands like Prada, Michael Kors, Versace, Dolce & Gabbana, Coach, Tom Ford and more at outlet prices.
Designer Frames (designerframesoutlet.com) has 1,065 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 111 reviews with 4 stars · Clear filters
good, helpful service
By Cem F.
It was easy to order though a little un-nerving at it was my first time useing a non optician office.
By Benjamin
Timing was good received my order one day shipping.
By Nicole W.
My original frames were very delayed without communication to explain. I emailed customer service and spoke to Lilly. She was extremely helpful and checked in routinely until I received my frames. Lilly was great.
By Allysa T.
Very slow shipping
By Diana H.
The glasses are just what I ordered but the progressive lenses may not be quite right in terms of gradation.
By Victoria
Took several emails to get info on returns & just kept getting same information about how to do on line & that didn’t work at all and there’s no one around to talk to or answer phone calls
By Mary J.
The glasses are BEAUTIFUL! Looking forward to placing another order. The only reason I gave it 4 stars was because of the wait time.
By Adrienne