This was a great first experience…
This was a great first experience ordering glasses online. I’m very happy with the pricing and quality of the prescription! I’m currently waiting for my second pair from them!
By Chris K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,065 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eyewear from all the top brands like Prada, Michael Kors, Versace, Dolce & Gabbana, Coach, Tom Ford and more at outlet prices.
Designer Frames (designerframesoutlet.com) has 1,065 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 736 reviews with 5 stars · Clear filters
This was a great first experience ordering glasses online. I’m very happy with the pricing and quality of the prescription! I’m currently waiting for my second pair from them!
By Chris K.
Great experience! Continued communication, fast delivery, excellent fit, and prescription is perfect!
By Wendy
As usual fast reliable service. It took customary time. Is already here good quality lenses as a very affordable price. I do recommend this company.
By maraV
I used this site to order my new glasses. At first there was an issue that I thought I would not be able to get my glasses after waiting for close to 3 weeks. After a couple of follow up emails and having to call in, my issue was corrected and I am very happy. I was helped by Brenda in customer service and she definitely turned my experience around. She saw what happened and was able to completely control and make this a great experience. I have received my glasses and am extremely happy. I will be ordering from them again.
By Carlos C.
Great service ... arrived as promised ... saved over 50% off retail price of frame ... very happy with purchase!
By Diane B.
Looked everywhere for authentic Gucci lenses and finally found them here. Great selection and fast!
By Jon H.
After researching a ton of different online eyewear companies, I found that Designer Frames easily had the best deals, the best selection of frames, and high-end lenses at a much lower cost than everyone else. My glasses arrived exactly within the promised timeframe. This was my very first pair of progressive lenses, and I was a bit nervous because so many people had warned me that it would take days of taking them on and off to finally adjust to them. Whatever technology they use in these lenses is amazing! I didn't need an adjustment period at all. I put them on, and they worked perfectly for me right away with zero downtime. This was a wonderful experience from start to finish, and I will definitely be using Designer Frames again!
By Shauna B.
Great frames as described
By Joel S.