Desert Nights CasinoReviews of desertnightscasino.com

I go maybe once a year and that's one too many.. let me tell you.I hate the bonus multiple times maybe four or five on over a dollar spin... guess what I want not even my bet back all 4 or 5 times.. like wow. Not sure why I keep forgetting about this.Cause that happens to me , literally every single time.. you're way better off gambling online on my casinos

Hello. desert nights casino stole $5000 from me which still is affecting me. It caused me a lot of problems. I'm a very honest player which makes a lot of deposits. I was playing with a deposit that had more than a 30,000 playthrough. I was nearing the end of the playthrough which went into the very late night and early morning. By mistake I accidentally played 3 or 4 rounds at $20 a wager which were all losses. I wasn't trying to gain anything my mistake I hit the wrong button which was right next to the play spin. A total mistake by accident when I was at the very end of the playthrough. I Requested 2 payouts totaling $5000. After a few days they told me that they confiscated the money be cause I broke a rule. Mistakes happen. They were very rude and very unprofessional. Please help me out. It was a mistake

So I complete the playthrough for their 50$ free chip...I go to cash out the Max cash out (.for this coupon ) of 100. It, like always with new casinos you sign up with ask for the KYC . See this is where things can go great or totally sideways for me. I suffer from E.T. uncontrollable tremors and shakes all day and all night 24/7 . So taking id/selfies can get a little tricky...usually the casino will settle for a picture I've ready created but they wanted me to take a new one...I tried ( 20 selfie IDs I sent) and they denied all of them , I explained my situation again in detail and they responded with 1.) just find sumone to take the picture for u ?? 2.) reversed my withdrawal and put the funds bank into the casino wallet for gameplay 3.) increased my max cash out from 100-180 Claiming since my account wasn't certified ..they can and will whenever they do choose to do it. Now there's what seem like a million casinos online , I will never spend another penny with. A casino that treats people with physical and intellectual disabilities with total disregard and disrespect. Please choose another casino ..any casino this is run by individuals with no license, and no regard for anything else but what's suits them..even if it's absolutely unfair to the player.

if i could give less then one star i wouldz was given a free spin no deposit bonus which in order to claim winnings had to deposit 25$ i made the deposit through bitcoin and desert nights denied my initial bitcoin deposit for 25$ and "manually" credited my account 24.96 which made me just .04 shy of the required 25$ so now in order to redeem winnings i have to deposit another 25$ and wait another 72 business hours for payment, when i spoke with them through chat (because you cant get anyone on the phone) they ended the chat without answering my questions and refused to let me speak with a supervisor not a recommended choice ,,very unprofessional

Well I had nothing but run around with desert nights. I tried to cash out on 1800 dollars, after days of waiting they tell me they need I.D. verification so I sent a copy of my Texas ID. and waited some more. After a couple of weeks they said they put 180 dollars back on my account. I couldn't get anyone to answer the phone or email. I didn't really figure they would pay me anyway cause I won it on a no deposit bonus. Really just a waste of time

I am writing this review with sadness,I have had nothing but poor customer service and unresolved issues from the day my account was blocked and locked due to a system error and no one could help me.I have submitted so many emails and had web chats with agents to get the issue resolved but nothing could be done.So on Tuesday the 02/06/2020 I had another web chat with an agent and had to go through the whole story again and explain myself which I dont blame the advisor for others negligence,so the agent I spoke to said she will escalate the mater as I said I want my available funds back and I wants compensation for the time lost and stress caused by the companies mistake.So on the same day 02/06/2020 I received confirmation that I will get a refund of $250.00 so I will wait and see if the refund of $250.00 is processed if not I will take the matter further as I have kept all the transcriptions and proof of all communication I have made. PLEASE TRAIN YOUR STAFF PROPERLY IN ORDER FOR THEM TO HAVE CUSTOMER SERVICE SKILLS.

This casino belongs to the same Casino Slots Capital company where you played and won and did not pay the money. Don't waste time with these rogue casinos advice you Do not deposit Great menu is difficult to write everything at once Just watch out