TJ was excellent and very thorough.
TJ was excellent and very thorough.
By Penny P.
Response from Desert Financial Credit Union· Jan 6, 2026
We're happy to hear that you had a great experience. Thank you for your positive feedback, Penny!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
344 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 280 reviews with 5 stars · Clear filters
TJ was excellent and very thorough.
By Penny P.
Response from Desert Financial Credit Union· Jan 6, 2026
We're happy to hear that you had a great experience. Thank you for your positive feedback, Penny!
No wait. Representative was professional, personable and efficient. Branch Manager was courteous and welcoming. New branch location is beautiful.
By J. S.
Response from Desert Financial Credit Union· Jan 6, 2026
We're happy to hear that you found our team to be professional, personable, and efficient. Thanks for the 5 stars!
Always willing to help out ,when uncertain about my situation
By Dale H.
Response from Desert Financial Credit Union· Jan 6, 2026
We appreciate you taking the time to leave us this great review, Dale! Thanks for choosing us as your financial partner.
I really like the fact that my branch is fully staffed with friendly people.
By William D.
Response from Desert Financial Credit Union· Jan 6, 2026
We're glad you find our branch well-staffed with friendly people. Thank you for your positive feedback, William!
Professional and knowledgeable bankers made the experience a positive one!
By Robert B.
Response from Desert Financial Credit Union· Jan 6, 2026
We're glad you had a positive experience with our team. Thank you for your valuable feedback and recognition, Robert!
Easy, effective, and done!
By Mike R.
Response from Desert Financial Credit Union· Jan 6, 2026
Thanks for the 5-star review, Mike! We appreciate your feedback.
Great work !
By Samuel S.
Response from Desert Financial Credit Union· Jan 6, 2026
Thanks for the feedback! Glad you had a great experience with us.
They are a good credit union and great customer service
By Caden Y.
Response from Desert Financial Credit Union· Jan 6, 2026
We appreciate you taking the time to share your positive experience with us, Caden! Thanks for the review.