Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
344 reviews
Desert Financial Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 280 reviews with 5 stars · Clear filters
It was easy to set up a new account online and I had a pleasant experience when depositing cash at a branch.
By Steve C.
Response from Desert Financial Credit Union· Jun 20, 2025
We're glad to hear that you had a positive experience with us both online and in-branch. Thank you for your feedback!
Very cordial staff... Experience and informative
By Gerald
Response from Desert Financial Credit Union· Jun 20, 2025
We are happy to hear that you found our staff pleasant to work with. Thank you for your feedback; we appreciate it.
The professionalism and expertise of Leslie at the Walmart Buckeye location is outstanding! She made the entire experience simple to understand which in turn made me feel very comfortable that I made the right decision to do business with Desert Financial.
By Garry R.
Response from Desert Financial Credit Union· Jun 20, 2025
We're happy to hear that the expertise made you feel comfortable with your decision. Thank you for sharing your positive experience with us. We appreciate your feedback!
I’ve always wanted to become a member of your credit union and now I understand why: you all are so helpful and kind. Online access is easy.
By Celeste R.
Response from Desert Financial Credit Union· Jun 20, 2025
We're happy to hear that you find our team helpful and kind! It's great to know that you're finding our online access easy to use. We appreciate your positive feedback.
Friendly,professional service.
By Carl
Response from Desert Financial Credit Union· Jun 20, 2025
Thanks for the glowing review, Carl!
Great staff and great service for us. Ling Arnold did a super job setting up our account.
By skarlowski
Response from Desert Financial Credit Union· Jun 20, 2025
We're happy to hear that you had a great experience with our team! We appreciate you mentioning the excellent service you received while setting up your account.
Just how easy it was to start a new account online
By Merlinda
Response from Desert Financial Credit Union· Jun 20, 2025
We're happy to hear that starting a new account online was easy! We appreciate your positive feedback and are grateful for your time.
I had a wonderful experience with the team and a prompt response.
By Ebahi
Response from Desert Financial Credit Union· Jun 12, 2025
We're happy to hear that you had a wonderful experience with our team and received a prompt response. Thank you for your positive feedback!
