Good costumer service and easy presses
Good costumer service and easy presses
By William
Response from Desert Financial Credit Union· Jul 1, 2025
Thanks for the positive feedback, William!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
344 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 280 reviews with 5 stars · Clear filters
Good costumer service and easy presses
By William
Response from Desert Financial Credit Union· Jul 1, 2025
Thanks for the positive feedback, William!
Everything went very smoothly and efficiently. I was kept updated, and things were finished in a short period of time. Couldn't have gone better.
By James
Response from Desert Financial Credit Union· Jun 30, 2025
We're happy to hear that everything went smoothly and efficiently for you. It's great to know you were kept updated and that things were finished quickly. Thank you for your positive feedback, James!
Your loan process is so quick and easy compared to some institutions in the past that ive used. The team members were friendly and easy to work with.
By Customer
Response from Desert Financial Credit Union· Jun 25, 2025
We're happy to hear that our loan process was quick and easy for you! We're also glad that you found our team to be friendly and easy to work with. Thank you for your positive feedback!
Friendly team. Easy peasy
By Thomas M.
Response from Desert Financial Credit Union· Jun 25, 2025
We're glad you found our team friendly, and your experience was easy. Thank you for your positive feedback, Thomas!
Every employee is always very helpful and respectful, a pleasure to do business with.
By Michele
Response from Desert Financial Credit Union· Jun 25, 2025
Thanks for the 5-star review, Michele! We are happy to hear that our team's helpfulness and respect made your experience so pleasant. Thank you!
BEST CUSTOMER SERVICE EVER!!!!! Heather was AWSOME!
By Jerome
Response from Desert Financial Credit Union· Jun 25, 2025
We appreciate your feedback and are glad you had a positive experience with us. It means a lot to us that you took the time to share, Jerome!
Excellent customer service from start to finish. Highly recommend.
By Matthew
Response from Desert Financial Credit Union· Jun 25, 2025
We are so happy you had a great experience with our service! Thank you for your recommendation, Matthew.
Everyone is so helpful and willing to go the extra mile. Thank You
By Wilmer O.
Response from Desert Financial Credit Union· Jun 25, 2025
Thank you for the 5 stars, Wilmer! We are so glad to hear that our team was helpful.