Extremely friendly staff.
Extremely friendly staff.
By BRIAN J.
Response from Desert Financial Credit Union· Jul 1, 2025
Thanks for the kind words, Brian!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
344 reviews
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For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 280 reviews with 5 stars · Clear filters
Extremely friendly staff.
By BRIAN J.
Response from Desert Financial Credit Union· Jul 1, 2025
Thanks for the kind words, Brian!
Warm welcome, clean waiting area, great customer service
By NC - Gainey R.
Response from Desert Financial Credit Union· Jul 1, 2025
We're happy to hear that you enjoyed your experience with us. Thank you for your positive feedback and for highlighting our team's efforts.
Sarai is excellent I’m glad to be a member again
By Rick N.
Response from Desert Financial Credit Union· Jul 1, 2025
We're happy to hear that you had an excellent experience! We appreciate you being a member again and your positive feedback.
Helped me when I needed it
By Dino
Response from Desert Financial Credit Union· Jul 1, 2025
We are so happy we could assist you during your time of need. Thank you for sharing your positive experience with us.
Courteous, friendly, and very efficient
By Boyd
Response from Desert Financial Credit Union· Jul 1, 2025
We're happy to hear that you had a positive experience working with our team!
The staff were friendly and pleasant.
By Jeanie L.
Response from Desert Financial Credit Union· Jul 1, 2025
We're glad our staff made your visit pleasant. Thank you for your kind words!
Great associate to deal with, made then entire process enjoyable
By Daryl
Response from Desert Financial Credit Union· Jul 1, 2025
We're glad you enjoyed your experience. It is wonderful to hear that our associate made the entire process enjoyable for you. Thank you!
Being very nice and knowing to work without any problems.
By Bea
Response from Desert Financial Credit Union· Jul 1, 2025
We're happy to hear that you had a positive experience with us! Thank you for your kind words; we appreciate your feedback.