Monday, November 9, 2026 · Customer reviews of US businesses
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241 reviews
Desert FarmsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Desert Farms - Camel Milk! Natures most wholesome dairy beverage. Prized for centuries by nomads and bedouins. Buy Camel Milk Online - Product of USA
Desert Farms (desertfarms.com) has 241 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 12 reviews with 2 stars · Clear filters
Product is great, I have ordered it many times and will do so in the future. However, the delivery was not good. It did not arrive as scheduled, no information as to why, no update from carrier or company.
By Carlos
Your website has an error. When you offer 3 jars of ghee, the order form states hump fat. I am a new customer...I have never even tasted camel milk yet...on black friday I tried to order 3 jars of ghee, and 6 jars of hump fat....I wanted my Mom to try it. She is 91. What I got in the mail was 12 jars of hump fat...a bit much for a newbie...I tried ph contact, and em when I discovered the error...I got no response.
By Doreen S.
Response from Desert Farms· Apr 18, 2024
We're truly sorry for the mix-up with your order. We'll swiftly correct the error and send you the correct items. Our customer service team will reach out to arrange the return of the incorrect items and ensure you receive what you originally intended to order. We apologize for any inconvenience and appreciate your understanding.
Good product, absolutely awful service. I was their subscription customer and every time they delayed my order due to one reason or another. On top of that they have extremely poor customer service. If you or your family rely on camel milk (like me) then look elsewhere as these guys don't care.
By Maria
Response from Desert Farms· Aug 10, 2023
DESERTFARMS.COM does NOT ship to the UK. You have left a review on the desertfarms.com page. Our team has never had an interaction with you. The UK branch is not associated with DESERTFARMS.COM. While many businesses resell our products internationally we are not affiliated with them. We are a standalone company and deliver camel milk to North America only.
I'm deeply annoyed with their service and delivery. A large order was placed for the next day delivery. Its been over two weeks now and we're still waiting. They given us no update however they'll be happy to grab people's money and keep it even though they have not provided the service that they said they would. They think they can get away with anything with a simply apology. Shameful
By Shiblu
Response from Desert Farms· Apr 25, 2024
I apologize for the delay in delivering your order and the lack of communication. We understand your frustration and take full responsibility for this oversight. Please accept our sincerest apologies. We're committed to resolving this issue promptly and ensuring your satisfaction. Please reach out to us directly so we can address your concerns and make things right for you. Your feedback is valuable, and we appreciate the opportunity to improve our service.
I am a subscriber and every month I receive an email that my order is delayed because of high orders. Shouldnt subscriber orders bd fulfilled first? I have asked and have received no response from the company.
By Crystal P.
Response from Desert Farms· Jun 2, 2022
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly.
It takes for ever between placing an order to when you get it delivered. In short, you are unable to produce to levels that satisfy demand and because of this, consumers have to carry this inefficiency on your behalf.
By HM
Response from Desert Farms· Jun 2, 2022
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly.
None of our orders of camel milk powder came on time
By Christina K.
Response from Desert Farms· Jun 2, 2022
We’re so sorry that your experience did not match your expectations. This is on us.
I rarely leave any negative reviews for anything, but this had me very frustrated. We order camel milk regularly and I’ve realised that this company charges a lot of the next day delivery but have never delivered the next day. My recent order took exactly ONE WEEK for it to arrive and I paid for the next day delivery which they had the audacity to charge £18 and refused to refund it. Shocked and disgusted.
By The Miah F.
Response from Desert Farms· Jun 3, 2022
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
