Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,967 reviews
DermwarehouseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
6,967 approved reviews, newest moderated first
I have always been very happy using Dermwarehouse !! I always receive my product with 2 to 3 days. They always have great prices, but I love it when they have 25% off. I highly recommend Dermwarehouse !! Cherie Ellis
By CHERIE E.
Response from Dermwarehouse· Oct 28, 2020
Thank you so much, Cherie! We really appreciate your continued business!
Arrived in a timely manner and is exactly what I ordered.
By Sherri M.
Response from Dermwarehouse· Oct 28, 2020
Thank you for shopping with us, Sherri!
Great and trustworthy company. I forgot to enter my apt number and they contacted me with a phone call with a voicemail and an email in less than 10hrs of my purchase. They were also able to modify my order with a product once I emailed them back. I received my order in 3 days. I will be ordering from them again. Thank you DermWarehouse! -Carla
By Carla C.
Response from Dermwarehouse· Oct 27, 2020
Thank you, Carla! We're always here to help whenever you need it :)
I can't say enough great things about Dermwarehouse. Fantastic products, great selection, personal service, quick shipping and great prices. I wish I could add stars to the rating! I always always always shop at Dermwarehouse! It truly has the feel of a family business which I appreciate even more these days!
By LULU
Response from Dermwarehouse· Oct 27, 2020
We so appreciate your continued business, LuLu!
Excellent service , I call my self and th I s w I needful lady took my order, and they delivered your order so fast at least 3 days , wonderful products, I use Avene and the dryness and it itchi skin I f mine hoes awY, love it. T hanks Derw a rehouse for the excellen serv I ce, I really appreciate everthing.
By Elisa H.
Response from Dermwarehouse· Oct 27, 2020
Thank you, Elisa! We're so happy to hear you had a great experience with us!
I love shopping with this family owned business! Customer service is great!
By Sharon T.
Response from Dermwarehouse· Oct 27, 2020
Thank you, Sharon!
This is my second order from Dermwarehouse and I have been pleased with the quick delivery and good products.
By Linne
Response from Dermwarehouse· Oct 27, 2020
Thank you so much, Linne! We really appreciate you shopping with us!
I’ve ordered from dermwarehouse 3 times. Extremely happy with their pricing, products are legit and not expired. Especially happy with their customer service! The post office lost one of my packages and dermwarehouse immediately replaced it! Thank you for being a great business!
By Allison S.
Response from Dermwarehouse· Oct 27, 2020
Thank you so much, Allison! We really appreciate your continued business!
