Very pleased with my purchase.
Very pleased with my purchase.
By Susan D.
Response from Dermwarehouse· Apr 4, 2022
Thank you so much, Susan! We so appreciate you shopping with us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,967 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
6,967 approved reviews, newest moderated first
Very pleased with my purchase.
By Susan D.
Response from Dermwarehouse· Apr 4, 2022
Thank you so much, Susan! We so appreciate you shopping with us!
Delivered promptly
By T T.
Response from Dermwarehouse· Apr 4, 2022
Thank you for shopping with us!
I have an automatic reorder every other month. It arrives on time every time. The price is the lowest price I have found. Extremely convenient!
By Susan
Response from Dermwarehouse· Apr 4, 2022
Thank you so much, Susan!
DermWarehouse has wonderful service! I’ve contacted them a couple of times and have received prompt, polite responses!!
By Mary
Response from Dermwarehouse· Apr 4, 2022
Thank you so much, Mary! We truly appreciate you shopping with us!
The folx at Dermwarehouse were very helpful with answers that were relevant to my question. They helped me easily set up an account so that I could receive the best prices and notifications for personalized products. I really like that that they are a certified seller for all of the products they carry, so that I know that I received the quality that can only be given strait from the manufacturer, (Not diluted a fake or expired).
By Michael C.
Response from Dermwarehouse· Apr 4, 2022
Thank you for shopping with us, Michael!
Love DermWarehouse! Great products, prices, and great customer service!
By customerPuauli
Response from Dermwarehouse· Apr 1, 2022
Thank you so much for shopping with us!
Originally I would give Dermwarehouse 5 stars but their awful return policy prevents me from doing that. Recently I ordered 4 items from IS Clinical that wound up breaking my skin out big time. Their return policy only allows you to return 3 items PER YEAR and that's it. So basically I have to eat the cost of one of the items. That doesn't sit well with me.
By BK
Response from Dermwarehouse· Apr 1, 2022
Thank you for shopping with us, BK! We're so sorry to hear your products didn't work out to for you. We'll reach out to you today to review your order and your returns.
I HAVE BEEN USING PRODUCT FOR SEVERAL YEARS AND LIKE HOW IT WORKS FOR MY SKIN
By customer
Response from Dermwarehouse· Apr 1, 2022
Thank you so much, We're happy to hear that you're loving your products!