Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,967 reviews
DermwarehouseSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
6,967 approved reviews, newest moderated first
I had received a 20% discount coupon from a previous order and put it toward my purchase of Obagi eyebrow serum. This really helped reduce the cost of an excellent product and was much appreciated. My order arrived quickly, which was also a plus!
By Kathy A B.
Response from Dermwarehouse· May 28, 2026
Thank you so much for shopping with us, Kathy!
It’s always easy to find the products I want and to order.
By Carmella
Response from Dermwarehouse· May 28, 2026
Thank you so much, Carmella! We truly appreciate you shopping with us.
Website is easy to use Products they offer are high quality and safe
By Karen
Response from Dermwarehouse· May 26, 2026
Thank you so much for shopping with us, Karen!
Excellent price and quality and delivery service
By Louise F.
Response from Dermwarehouse· May 26, 2026
Thank you, Louise! We truly appreciate you shopping with us!
Great products, very helpful people, quick delivery.
By David R.
Response from Dermwarehouse· May 26, 2026
Thank you for shopping with us, David!
I loved that the company sent me an email letting me know they were waiting for a new batch of my product so they could send me a fresher one. I really appreciated their communication and was happy to wait if needed. In the end, I only had to wait an extra day or two, and my order still arrived very quickly. I also loved that they included some samples with my purchase. Great customer service and a great overall experience!
By Silvia B.
Response from Dermwarehouse· May 26, 2026
Thank you, Silvia! We're so happy to hear you had a great experience with us!
Lots of quality choices. I’m always sure that I’m getting a product with excellent ingredients. There’s plenty to pick from.
By Lou V.
Response from Dermwarehouse· May 26, 2026
Thank you so much for shopping with us, Lou!
I have not received my product yet i was charged weeks ago.
By David A.
Response from Dermwarehouse· May 26, 2026
Thank you for shopping with us, David. We're so sorry for the delay of your shipment. Our Revision representative didn't place the order in a timely manner which caused the delay. The shipment is due to arrive to us today and you'll receive tracking today, we'll have your order expedited. Sorry again for any inconvenience this may have caused.
