Great customer service!
Great customer service!! Friendly and extremely knowledgeable
By Rebecca W.
Response from Dermwarehouse· Feb 5, 2024
Thank you so much, Rebecca! We so appreciate your continued business!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,967 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
6,967 approved reviews, newest moderated first
Great customer service!! Friendly and extremely knowledgeable
By Rebecca W.
Response from Dermwarehouse· Feb 5, 2024
Thank you so much, Rebecca! We so appreciate your continued business!
I called to figure out why my item hasn’t shipped yet and I ordered it 10 days ago. The lady said it was because they were waiting for it to come in stock to be able to ship it out. If yall don’t have an item in stock, don’t have it available. I ordered the item two weeks in advance in hopes to have it for my trip, but that’s not the case anymore since yall don’t even have it in stock to ship it to me,
By Faithe
Response from Dermwarehouse· Feb 5, 2024
Thank you for shopping with us, Faithe! We're so sorry for the delay and we show that the shipment is due to arrive tomorrow. We'll be happy to ship your order to were you'll be on vacation if in the united states. Just let us know if you would like us to ship to a different location. We'll make sure to send out your order expedited once the shipment arrives.
Great price on my vitamins. Fast delivery.
By Deborah F.
Response from Dermwarehouse· Feb 5, 2024
Thank you, Deborah! We so appreciate you shopping with us!
It works great for my bruises. Also, the price I pay online is much cheaper than local retail.
By kenneth P.
Response from Dermwarehouse· Feb 5, 2024
Thank you so much, Kenneth! We're so happy to hear that you're loving your product!
Wonderful customer service and great assortment of products. Delivery presentation is good too. All around ideal company! Thank you 😊
By Meredith W.
Response from Dermwarehouse· Feb 5, 2024
Thank you, Meredith! We so appreciate you shopping with us!
Fast, easy, and great service. I also like that it's a family owned business. Would definitely order from here again!
By Anonymous
Response from Dermwarehouse· Feb 5, 2024
Thanks so much for shopping with us!
Easy online ordering. Quick turnaround from point of sale to delivery. Plus lots of fun free samples to try. Such a pleasure to work with a family owned business.
By Deborah S.
Response from Dermwarehouse· Feb 5, 2024
Thank you so much, Deborah! We so appreciate your continued business!
Great customer service
By Elise H.
Response from Dermwarehouse· Feb 1, 2024
Thank you, Elise! We so appreciate you shopping with us!