I loved the family thank you letter
I loved the family thank you letter, the price and the samples you added
By AUDREY
Response from Dermwarehouse· Aug 5, 2026
Thank you so much, Audrey! We truly appreciate you shopping with us!
Thursday, November 5, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,967 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DermWarehouse.com is a dermatologist-owned and operated skin care and beauty website, serving customers from around the country. Founded by board-certified dermatologist, Dr. Alan J. Parks, DermWarehouse offers high-quality, professional-strength skin care, makeup, and hair care products as well as expert advice, information, and tips. Our aim is to help you look and feel confident, radiant, and healthy and our knowledgeable staff is hands-on and eager to lend their support! We love making recommendations about the best products to meet our customers’ needs, so let us guide you to the skin you’ve always dreamed of.DermWarehouse is a family owned and operated business. Dr. Parks is the dermatologist behind the brand. His wife, Robin, is in charge of the shipping and logistics. Their daughter, Stefanie, runs vendor relations and handles the day-to-day operations, and their son, Jason, is the digital marketing guru. Founding DermWarehouse has been a long-time dream for the Parks family!DermWarehouse is unique in our obsession with quality and customer service. Not only do we offer the highest quality skin care, makeup, and hair care brands, our goal is to ensure that customers are able to make informed decisions about which products will be most beneficial for them and their skin care needs. We want you to look and feel beautiful, but we also want you to understand the products you’re using and know why they work. We offer our customers a uniquely complete and positive online skin care experience and we will spare no effort in helping you achieve the highest quality results for your skin.
Dermwarehouse (dermwarehouse.com) has 6,967 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
6,967 approved reviews, newest moderated first
I loved the family thank you letter, the price and the samples you added
By AUDREY
Response from Dermwarehouse· Aug 5, 2026
Thank you so much, Audrey! We truly appreciate you shopping with us!
Customer service is the best. They were so helpful when I asked if they could ship my order so I would receive it when I returned from out of town. Their product selection and prices are excellent.
By MM
Response from Dermwarehouse· Aug 3, 2026
Thank you, MM! We're so happy to hear you had a great experience with us!
Authentic products
By Srikant S.
Response from Dermwarehouse· Aug 3, 2026
Thank you so much, Srikant!
I was able to locate a product I couldn't find anywhere else. Discount coupon was much appreciated. I've just started using it but noticed one dark spot on face as already faded some.
By Kim
Response from Dermwarehouse· Aug 3, 2026
Than you so much for shopping with us, Kim!
Product was as expected, quick shipping
By Katie H.
Response from Dermwarehouse· Aug 3, 2026
Thank you so much, Katie! We truly appreciate you shopping with us!
Great experience with ordering, pricing and shipping from a trusted retailer.
By Mark W.
Response from Dermwarehouse· Jul 29, 2026
Thank you so much, Mark! We so appreciate you shopping with us!
What a great company. I started purchasing my La Roche Posay serum a Dermwarehouse a few months ago and recently moved to a subscription. When it was time for my next shipment, I got an email asking if it was ok for them to wait to ship my serum until they received the next delivery from the manufacturer. WOW!! How amazing is that service?? They actually care about the quality of the product that I am receiving rather than just clearing their inventory. Based on this experience and the previous experiences with ease of purchase, great customer service and great delivery communications, I would highly recommend Dermwarehouse.
By Kat G.
Response from Dermwarehouse· Jul 29, 2026
Thank you, Kat! We're so happy to hear you had a great experience with us!
good price and quality and fast delibery
By vicente S.
Response from Dermwarehouse· Jul 27, 2026
Thank you so much, Vincente!