Never sent order - now DOC wants me to pay another $95 for the same order
We were told we could continue seeing the same dermatologist through this system. It is awful, we couldn't find him at first had to see someone new. Then the next time we found him - he acted like he hadn't seen us in the office for a full year - then he sent us for bloodwork whereby we took off time from work/school and they didn't have the order. There was never a resolution and now they say oh you have to pay another $95 to speak with him for him to send a "new" order. The order IS NOT NEW....the one that was supposed to be sent was never sent and because their system does not allow you to reach out ( they have to message you first) there was no way to contact them.
By Jennifer H.