Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
30 reviews
Derivation CustomsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Derivation Customs, is a leading sneaker customization company dedicated to transforming ordinary footwear into extraordinary works of art.With a passion for creativity and craftsmanship, we pride ourselves on delivering exceptional custom sneakers with designs that reflect your unique style and personality. Our team of talented and skilled artists precisely handcraft each pair of sneakers, ensuring the highest quality and attention to detail.
Derivation Customs (derivationcustoms.com) has 30 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 2 reviews with 1 star · Clear filters
Not received Item. If you really claim that I have received the shoes. Please provide me with a tracking number which shows that the shoes have been delivered. I will take back all my reviews. Not replying to a single email since months of chasing and then claiming someone of mental health issues. What a joke!
By Shah
I sent my order on the 1st March. It is not the 3rd May and I have yet to receive anything from them. I have send numerous emails, messages on the website, calls, however they have been extremely unresponsive. On the 19th April I was told that my order was shipped- but It has still not been delivered. The website says it takes about 14-21 days to deliver shoes; it has been WAY OVER 21 days. I hope you don’t lose your money on this website like I did.
By Meeth
Response from Derivation Customs· Jun 24, 2024
Thanks for your review. We are 100% sure you've received your order already so unfortunately we can not do anything about it. However we've been informed by your family members that you are having serious mental health issues, your rigged reviews still go live, When a customer using 4-5 different emails and logging in from different countries the same day it's a red flag. Please seek medical advice, we hope you can recover from it with the right treatment fast. We wish you luck, but still avoid her at all costs
