The best experience and working with…
The best experience and working with them was a breeze
By Emily E.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
291 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kentucky Derby Tickets - DerbyBox.com a Louisville Based Kentucky Derby Ticket & Travel Specialist. Full-time with 25 years experience providing Kentucky Derby Travel Packages & Premier Seating to the Kentucky Derby, Kentucky Oaks and all Horse Racing e...
DerbyBox.com (derbybox.com) has 291 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 236 reviews with 5 stars · Clear filters
The best experience and working with them was a breeze
By Emily E.
I would purchase derby tickets from this site again. No hassle. Tickets were delivered as promised.
By Catherine D.
I was very impressed with both telephone and email responses and advice. Kind, helpful staff who know the Derby well and want their clients to have a wonderful experience. Excellent choice of packages.
By Wilhelm R.
This was our first time going to Kentucky and to the Derby. We really didn’t know the area, where to stay, what to do, where to sit, etc. We found derbybox online, called and they took care of everything. It was very easy and they were very thorough. We had a wonderful time. We will go back again and will use derbybox.
By Donna H.
After a bump in the road… I was disappointed when I received tickets that were different than what I ordered. They were almost the same, however, one box back from our selection. However, they quickly made it right by offering a 10% discount for the inconvenience. Overall, satisfied
By Danielle W.
Ordered the tickets and were delivered the next day. Tickets were as advertised, overall good experience!
By Mr. J.
Always a trusted and pleasant experience!
By Aiysha B.
In spite of the weather we had a wonderful time at the Derby. Great seats under the grandstand so we were dry. I was glad to give it to my wife for Christmas. It was on her 'bucket list'.
By Dennis N.