Good Service
They took care of all of our ticket requests for the Oaks. Their parking lot was well worth the extra fee. It was just a couple of blocks from the track and getting in and out of it was easy.
By Mark, St. Matthews, K.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
291 reviews
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Kentucky Derby Tickets - DerbyBox.com a Louisville Based Kentucky Derby Ticket & Travel Specialist. Full-time with 25 years experience providing Kentucky Derby Travel Packages & Premier Seating to the Kentucky Derby, Kentucky Oaks and all Horse Racing e...
DerbyBox.com (derbybox.com) has 291 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
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They took care of all of our ticket requests for the Oaks. Their parking lot was well worth the extra fee. It was just a couple of blocks from the track and getting in and out of it was easy.
By Mark, St. Matthews, K.
Had a great experience was in a pinch and called the week of the event and they had tickets shipped overnight to my client's hotel and everything worked out smoothly! Thanks for great customer service!
By KM
They were helpful and did exactly what they said. Received tickets when they said I would. Had great seats . Even thought it rained. I recommend them and
By Yvette T.
They were easy to work with and personable. They answered additional questions I had which made it easier for me to select my seats for the Derby. The only scary part about this is that you spend a lot of money for Derby tickets and you don't know exactly where you will be seated. You will know the general vicinity, but you place your trust in them to get you where you are really intending to be. We were in a covered box area which is what we requested and in the area we requested. The only slight issue was that we were pretty far under the cover, and our view was somewhat obstructed. When the tickets arrived, they even said "Obstructed view." It would have been nice to know this ahead of time. We were able to see the track but we were pretty far away and did most of our watching on the TV screen near our box. I would advise asking questions regarding this specific issue. Other than that, the tickets arrived as stated when they would.
By Lori M.
Our new annual ticket vendor. Great experience. Parking was perfect and easy and best of all, included with our ticket.
By Will R.
Great tickets, easy to pick up the day of the event, and the staff was really nice!
By Loretta
Very courteous & helpful. Delivered on promise...with an upgrade!
By Michael H.
Very easy process. Professional staff!
By Consuela G.