Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
322 reviews
DuraPro HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DuraPro Health has been serving the Dental Industry since the early 1990’s. We were one of the very first internet-based dental suppliers and have grown to offer over 40,000 products to dental and medical professionals around the world! The DuraPro Health team has built a reputation of quality and integrity in the Dental and Health Care Industries. We are proud of achieving our A+ rating with the Better Business Bureau, and a consistent 4.5 of 5 or better cumulative score from TrustPilot and all third party review sites.We continue to work hard to ensure our customers receive the best value and service available. Our mission today is to provide professionals with affordable quality in supplies, new and refurbished equipment, and services. Our vision for tomorrow is to lead the industry with affordable equipment as well as expert service and superior supplies.Every process will be completed with integrity and to the highest quality standards, exceeding customer expectations at every step. Our knowledgeable, dedicated workforce will deliver value to our customers, and solid financial performance for our stakeholders.We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.
DuraPro Health (dentalplanet.com) has 322 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 27 reviews with 4 stars · Clear filters
product is great. My only gripe was phone contact was somewhat vacuous...they didn't remember who I was or where my chair was for a while. I think 2.5 months to fill order, but when it came it was a nice.
By MICHAEL GRIFFITH D.
Response from DuraPro Health· Apr 18, 2018
Thank you, Dr. G. for your review. So glad you rate our product as great. Thanks very much for your business - and we will do our best to bring our A-game with communication next time!
Dale was so accommodating, and made sure we were taken care of timely. He went above and beyond to ensure we had as least amount of down time as possible. We definitely will use Dental Planet again. It is nice to have great service!
By Mary M.
I bought a dental cart from Dental Planet. I was initially disappointed that the cart came without an owner's manual, list of parts, and assembly instructions. I since learned that assembly of this cart should be readily evident without instructions. I haven't connected the cart yet, but am more hopeful that it will work.
By Robert P. R.
Response from DuraPro Health· Nov 27, 2017
Our sincere thanks for your review. TPC does not provide assembly instructions as this cart comes fully assembled. The utility center simply needs to be connected to your angle stops. Dental Planet offers free telephone support and TPC also has plenty of technical support options to ensure everything works well. If you need additional help with this, we are glad to assist you. Please reach out to Scott via email or Customer Care at (866) 815-7606 ext 2760 8am - 4pm CT, Monday - Friday, or email [email protected]
