Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
322 reviews
DuraPro HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DuraPro Health has been serving the Dental Industry since the early 1990’s. We were one of the very first internet-based dental suppliers and have grown to offer over 40,000 products to dental and medical professionals around the world! The DuraPro Health team has built a reputation of quality and integrity in the Dental and Health Care Industries. We are proud of achieving our A+ rating with the Better Business Bureau, and a consistent 4.5 of 5 or better cumulative score from TrustPilot and all third party review sites.We continue to work hard to ensure our customers receive the best value and service available. Our mission today is to provide professionals with affordable quality in supplies, new and refurbished equipment, and services. Our vision for tomorrow is to lead the industry with affordable equipment as well as expert service and superior supplies.Every process will be completed with integrity and to the highest quality standards, exceeding customer expectations at every step. Our knowledgeable, dedicated workforce will deliver value to our customers, and solid financial performance for our stakeholders.We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.
DuraPro Health (dentalplanet.com) has 322 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 253 reviews with 5 stars · Clear filters
It was easy to navigate the webpage, I thought the price was good, (always want it to be less of course!) and the shipping took awhile, but did not present a problem.
By Anne
Response from DuraPro Health· Jan 4, 2019
Thank you for this great review, Anne. We appreciate your business very much! I did check on shipping and it all seemed normal. Your item shipped the next business day with 3-day ground service.
Excellent customer service very responsive to all emails and very helpful great dental supply company would definitely recommend this company.
By Manchester
Response from DuraPro Health· Jan 9, 2019
Thank you very much for your kind words and for choosing Dental Planet as your "Dental Supply Company".
Dental Planet has been a great partner in the transformation of our new office! I trust Ross Shaw to give us honest advice about equipment and cabinetry and would highly recommend him to anyone. With his help, we have created a beautiful office that impresses my patients--at a very fair price!
By Dr James C.
Response from DuraPro Health· Jan 9, 2019
Dr. Carrell, we sincerely appreciate your business and trust. Thanks very much for this great testimonial as well.
I’ll be purchasing again in the future!
By DR ERIC M L.
Response from DuraPro Health· Dec 18, 2018
Thank you for your business, Dr. Loper. We also appreciate you taking a few moments to leave this great review.
I ordered a refurbished dental chair. It arrived with a couple of minor issues. Dental Planet has totally impressed me with their outstanding customer service! I’m a satisfied repeat customer! Try them out.
By Dr. Wes M.
Response from DuraPro Health· Dec 18, 2018
Dr. Moore, thank you very much for your business and taking the time to leave this review. After reading your comments and reaching out to you, we are glad to confirm that you have a refurbished chair with a warranty (not just a used chair), and we are working with you to ensure you are completely satisfied with your purchase.
Dental Planet fulfilled my order for a dental plaster trap and Fed Ex it to me in Hawaii for a very reasonable rate. Product came double boxed and arrived in mint condition.
By Craig H.
Response from DuraPro Health· Dec 5, 2018
Thank you very much for this excellent review. We appreciate your business very much.
Great people - good service!
By GMS Dental C.
Response from DuraPro Health· Dec 5, 2018
Thank you for this excellent review. We are thankful for your business and hope to work with you again.
very helpful in finding a gear repair part for my 35 year old Pelton Chairman dental chair and at a very reasonable price What a life saver and very courteous
By DR JOSEPH E. JACOBS D.
Response from DuraPro Health· Dec 4, 2018
We are very glad we were able to help get your Chairman up and running again. Thanks for choosing Dental Planet, and especially for this great review.
