Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
322 reviews
DuraPro HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DuraPro Health has been serving the Dental Industry since the early 1990’s. We were one of the very first internet-based dental suppliers and have grown to offer over 40,000 products to dental and medical professionals around the world! The DuraPro Health team has built a reputation of quality and integrity in the Dental and Health Care Industries. We are proud of achieving our A+ rating with the Better Business Bureau, and a consistent 4.5 of 5 or better cumulative score from TrustPilot and all third party review sites.We continue to work hard to ensure our customers receive the best value and service available. Our mission today is to provide professionals with affordable quality in supplies, new and refurbished equipment, and services. Our vision for tomorrow is to lead the industry with affordable equipment as well as expert service and superior supplies.Every process will be completed with integrity and to the highest quality standards, exceeding customer expectations at every step. Our knowledgeable, dedicated workforce will deliver value to our customers, and solid financial performance for our stakeholders.We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.
DuraPro Health (dentalplanet.com) has 322 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 253 reviews with 5 stars · Clear filters
I appreciate Scott helping me with the issue I had . Customer Service is ket to people using your company .
By Susan N.
Response from DuraPro Health· Sep 24, 2020
It's great to hear that Scott was able to help. Thanks for choosing Dental Planet and especially for taking a moment for this great review.
Gave me exactly what I ordered, and it was definitely the cheapest I could find that was still of great quality! Thank you!
By Alyssa T.
Response from DuraPro Health· Oct 5, 2020
We sincerely appreciate your business and especially thankful for you taking the time to provide this great review.
Shipment was fast and accurate. I will be ordering from them again.
By Carrie
Response from DuraPro Health· Aug 24, 2020
Carrie, thank you so much for this excellent review. We appreciate your business and look forward to working with you again.
We had a little confusion and minor issues at first. The team worked hard to get me squared away. Very satisfied with the end result
By Gregory G.
Response from DuraPro Health· Aug 17, 2020
Thank you for this excellent review, Dr. Grubba. We appreciate you working with us to resolve your minor issues, and appreciate your business as well.
Thanks again for getting the job done quick and low cost! We will order again!
By Bob
Response from DuraPro Health· Aug 10, 2020
Thank you, Bob, for this excellent review. We appreciate your business very much.
They were excellent. Very helpful and prompt resolution
By JULIE M.
Response from DuraPro Health· Aug 10, 2020
Thank you very much for your business, Ms. McConnell. We appreciate you taking a moment to provide this review.
Devin was very helpful and courteous. He got right back to me whenever I emailed or called him. A good guy. Maria was also helpful in getting me a replacement piece. Both were very helpful
By Dr. Eric M.
Response from DuraPro Health· Aug 10, 2020
Dr. Maser, we truly appreciate you doing business with Dental Planet. It is great to hear that Devin and Maria treated you professionally. We hope to work with you again in the future.
Product didn't have accurate description and poor return policy. Was contacted by company after poor review, and given full refund
By Shawna B.
Response from DuraPro Health· Aug 3, 2020
Shawna, thanks to your feedback we contacted the manufacturer and have corrected our listing. We also discovered your light shipped from the manufacturer without the power supply. We have provided a full refund and are striving to make sure you are satisfied with our actions taken.
