Dennis KirkReviews of denniskirk.com

Truly the most unprofessional company i've ever dealt with. Not only did the send me the wrong part for my BMW moto, the part what i originally bought they don't even actually carry. Customer service was less than professional at handling my issue. I would not recommend dealing with Dennis Kirk.

I have only order a few items from them, but everything fit like it should, and shipping was quick.

Dennis kirk has great customer service. They went above and beyond to get my issues resolved. I read some other reviews but it just sounds like people are trying to get freebies which no company will do..

Had a cart totaling over $3,000 and called to see if they were willing to offer some sort of discount for a repeat customer with a large order. Called and spoke to Sarah who sounded less than willing and said she would check with her supervisor. Did not call be back the next morning like she said, so I called her. When we spoke she said that I had an order of about $150 from over a year ago that they accidentally refunded me for and that I have to ship these parts back or pay the balance due. I was less than thrilled and told Sarah that this was a mistake on their end, that I do not feel is my responsibility, and they had ample opportunity to reach out in the time in between. They were unable to accept responsibility for their mistake that happened over a year ago. Sarah was unprofessional and hung up the phone while I was talking. Needless to say they did not for one second sound thrilled that I wanted to buy 43 items totaling over $3,000 and they could care less if this order was placed or not. I will not be buying from Dennis Kirk anytime soon. In my opinion, if you are looking for parts Rockymountainatvmc.com is the place to go.

Worst frkn experience ever had ordering Harley parts online. I ordered $765 worth 9f parts that were supposed to be delivered on April 6,2018.im disabled and leave garage open from 8am every day. I have a high gate 30 feet from front door. Ups after 19 years living in house knows leave in garage. I called Denis Kirk and got Ashley after no product showing up even though UPS claims left at unaccessible front door. After Ashley interrupted 3xz I hung up. Then she leaves a message if I don't respond when UPS calls case closed. What the f I'm responsible instead of Ashley or Dennis Kirk. Customer help is BS there.

I am astounded by the reviews I just read BUT it has been maybe 5 - 6 years since I have ordered from DK, perhaps things have changed there. I have dealt with DK for maybe 28 years and have never had an issue that was Not fixed to MY satisfaction, even a Frame I ordered like 10 or so years ago that was Not correctly described in the Catalog and I had to "coax" them into taking it back at Full refund including - Return Shipping, granted, yes I had to speak to a supervisor a couple times BUT it was all done to my happiness. I have been building and fixing HD Choppers for over 40 years and the Most important thing for All of you to remember is this ---- Before you order make sure you know what you need and is correct for your sickle and/or you are certain you can make it work if it is Not a stock item/part. The sales ppl in ALL Catalog sales cannot read your mind so YOU must be certain of what you want..............................Frisco-Rigid

I should have read the bad reviews before ordering from this company. I ordered a part that I was told would work on my bike only to find that it did not fit. Returned it and only got $25.11 credit after spending $45.60. Terrible.

Horrible, call and order 2 shocks for snowmobile,and one shock was 6 inches smaller, other shock not even the correct design to fit my sled!! Unreal, you people are worried about money instead of keeping customers!!!