Awesome customer service
Awesome customer service, got shipped the wrong boots, they sent me new boots right away no problem. Daughter loves her boots
By Tracy P.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
781 reviews
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DemoniaCult.com is the only official retailer for Demonia domestically and internationally. Based in Southern California, Demonia has carved its niche in providing specialty footwear for many subcultures by innovating new styles and redefining older ones since 1993. By keeping its finger on the pulse, Demonia continues to serve its alternative base with both core offerings and fresh footwear takes.
Demonia Cult (demoniacult.com) has 781 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
781 approved reviews, newest moderated first
Awesome customer service, got shipped the wrong boots, they sent me new boots right away no problem. Daughter loves her boots
By Tracy P.
Me encantaron los zapatos, llegaron en perfecto estado y a tiempo 🖤 Siempre compro en Demonia :)
By Silvana F.
Always nice and amazing
By Joana N.
I have bought so many shoes from here. Always exceeds my expectations
By Sara D.
i LOVE these things. I've never had platforms before so I was kinda scared they'd be super uncomfortable and hard to walk in, but after a week or so I got used to the height and how to walk in them :D I've worn them for 12 hours at a time and no blisters or bruising, I've had them for around two months now and they still look great! Based on other reviews I got a size up and I'm glad I did, they would've been too small if I got my actual size, so size up!!!!
By Frankie
Easy to navigate and the information given by other customers is super helpful when picking out my new shoes. The shoes are extremely comfortable and you are rewarded for the more you frequent the brand website! I only buy Demonia’s straight from the source
By Aria S.
I really love the styles and range that is offered, having four pairs of demonias myself. But the quality of the shoe is nearly always debatable. Often they come with scuff marks, or visible glue, my latest shoe had the platform separate from the shoe while walking. Where the response from customer service was to fix it myself. (Which I did and I still wear them) The shoes are fairly comfortable to wear and look gorgeous, just be prepared to fix something.
By Christina
I have bought several shoe's from them and they all are perfect. Also there customer service for me at least was wonderful and they got to me in less than a day.
By Genesis J.