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13 years later, replaced N/C under warranty.
By Andrew H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
121 reviews
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The Delta Faucet brand delivers well-made, stylish faucets, shower heads and other kitchen and bathroom accessories. Browse now to customize your kitchen or bathroom.
Delta Faucet (deltafaucet.com) has 121 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 29 reviews with 5 stars · Clear filters
13 years later, replaced N/C under warranty.
By Andrew H.
Delta provided replacement parts for my kitchen faucet and shipped to me at no charge. And, provided instructions for installation. I spoke to Danille at their call site who gave excellent customer service and answered all my questions. She was very efficient and knowledgeable. In addition, there was no long wait to speak to a rep. Very pleased.
By Sheila M B.
I have owned several Delta Faucets over the years. They are very dependable but do not last a lifetime. It is understandable that parts do break down and need replacement. Anytime, I have had an issue, this company does step up to the plate and sends parts to me at no cost.
By BigBenF
We built our home in 2015 and choose Delta Faucets in the kitchen and bathrooms. I have always had awesome customer service when I have contacted them. They have requested information and pictures and then sent the replacement part free of charge in my case. I have nothing but good things to say about Delta Faucet customer service.
By Barbara R.
Anthony S. Elk Grove Village, IL 071 7/2/2022 1 photo I was troubled with our three year old Delta kitchen faucet spout leaking after shut off. I called customer service- the phone was answered on the first ring. I was asked to explain the problem...the faucet's model, where I purchased it, when (three years prior). Immediately the service associate confirmed its warranty coverage and my shipping info, explaining what would follow. Within minutes I received emails confirming the shipment of the easy to install cartridge but first the explaning flushing the water supply line series to the faucet. That was it, less than twelve minutes, unbelievable. There are three other Delta faucets in our house several years older, and, so far so good. I have to congratulate Delta Faucet on the excellence of the associate's performance along with the support and service for its products.
By Anthony T.