Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
343 reviews
Delta Auto ProtectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Delta Auto Protect has been servicing Vehicle Owners with dedicated quality care and providing comprehensive coverage to all drivers nationwide. Since the beginning, our goal has been to provide exceptional service, eliminating delays, and developing the industry standard for Extended Vehicle Service Programs. Delta Auto Protect is staffed with ASE certified technicians who work for you. Our staff speaks directly with your repair center and provides coverage authorization in a timely manner directly over the phone.Delta Auto Protect's ASE trained technical staff can navigate YOU through the claims process seamlessly. Delta Auto Protect is the direct extended auto warranty administrator and obligor. Delta Auto Protect is a licensed corporation fully bonded and insured by an AM Best 'A' rated insurance provider. All of us at Delta Auto Protect look forward to providing you with exceptional service.
Delta Auto Protect (deltaautoprotect.com) has 343 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
343 approved reviews, newest moderated first
The thing I like about Delta Auto Protect is the fact that I get to take my vehicle to a mechanic of my choice that I know is ASE certified and knows my vehicle. Customer service representative were also very helpful and courteous and made my policy make sense so I know that it fits my needs. I would definitely recommend them.
By Tim R.
My car has been in the shop for 5 days now just waiting on an approval. I wait on hold just to be disconnected multiple times. I won't give up! I was told after finally talking to someone in the know that a couple hours I would have my answer but that was more than 24 hours ago. Called again this afternoon to again be disconnected. I am threatening them with legal action now. It's about the principal and how they are treating people. I don't know who these other people are doing the "good" reviews but I advise you to look at the Yelp ones, mostly 1 stars..UPDATE…I called again this afternoon 8-28-18. I finally got an answer that they would be covering my air conditioner compressor and labor. They would not cover the full amount that my dealer is asking for the compressor and was told they would ship one for much less in lieu of. Low and behold they changed their mind and couldn't send the lessor cost compressor and would only pay about 60% of the dealers. Beware...they do not pay for Freon or diagnostics. I was asked to update this by the guy who called me back so here it is. I am going from 1 star to 2 and will go up to 3 when they pay my repair shop.
By Teri Lynn M.
DON'T DO IT, THESE GUYS ARE SCAM ARTISTS!!! I purchased an extended service contract from them in anticipation of purchasing a vehicle. I was assured that if i bought this contract in advance of purchasing the vehicle that there would be ZERO hassle to receive a full refund if the sale of the vehicle did not go through. WELL GUESS WHAT....I did not purchase the vehicle and all I get now from Delta is the runaround!! I have literally called them 4 times and have been promised a call back. NOT ONCE have they called me back. The only time I spoke with someone he repeatedly offered me to transfer the contract to another vehicle of mine. I refused this offer a minimum of 5 times but he would not take no for an answer. Once I told him that I had no time for the games, he promised me that I would receive the proper form via e-mail to apply for my refund. I have never received this. As far as I am concerned this Company is a Sham and are incredibly Unethical in their business practices. REFUND ME NOW for a product that I never received as per your published policies!!!! 30 Day money back guarantee, YEAH RIGHT!!
By Matthew G.
This is the worst warranty company I have ever experienced and may be the worst company I have ever experienced period. When you have a claim they do not even bother denying it or reducing the charge, they just don't return any calls, emails or faxes. You make a claim, they say they are reviewing it and then they stop responding. I have tried to contact them numerous times by phone, email and fax and they just do not respond. DO NOT DO BUY ANYTHING FROM THIS COMPANY!!!
By Greg C.
Delta Auto Protection has helped me in many ways, one especially when my radiator went out in my car. I thought I would've had no transportation for a few days, while it was in the shop, but I was able to get a rental car covered under my extended warranty. They also let me choose my own location where I wanted my car to be repaired. I loved the idea of that because I was able to check on the status of my car without having to drive miles to do so. I have had Delta Auto Protect for over 3 years now and I have been impressed they never disappoint me.
By Brianna
Thanks to Delta Auto Protect I was not stranded on the highway. My car caught a flat on the highway and I had to immediately pull over but I was to far from next exit, so I had to pull over on the shoulder. I called Delta and Elizabeth arranged for a tow. When we got to the shop, my tire was replaced. I also got a new spare since I did not have one. Thanks Delta.
By Keziah C.
My car ran out of gas on my way to Las Vegas last weekend. It was around 1am and I was still about 30 minutes out from the City. I thought I had a gas can in my trunk and I went to go check and locked my keys in my car. So I called Delta Auto protect and they sent out emergency roadside assistance. When they arrived they brought gas and was able to retrieve my keys from inside the car. They were very helpful and made me feel safe and even drove behind me as I made my way into city limits.
By Deijah M.
My car was acting up one day and decided to leave me on the side of the road. Luckily I’m always one step ahead. Delta Auto Protect arranged a tow to get my car as well as a rental to pick me up. I was so glad that I had the rental while my car was in the shop. When I finally checked out, I was only responsible for the low deductible. Great experience and service overall. Barbara at Delta was so helpful and so nice. I am definitely renewing my policy!
By Astrid N.
