Personable and constructive
Ben was personable and we had a great conversation and established a plan.
By MORIYA,JENIFER
Response from Defy Medical· Oct 8, 2026
We love to hear that. Thanks for the great review!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,300 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About Our ClinicMeet our Care TeamTRT for MenBHRT for WomenDefy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you. Our services include:• Testosterone Replacement Therapy (TRT)• Bioidentical Hormone Replacement Therapy (BHRT)• Sexual Health Treatments• Erectile Dysfunction Therapies • Thyroid Therapy• Peptide Therapy• Nutrition and Supplementation• IV Infusions• Ketamine Therapy • Fat Loss and Weight Management• Aesthetic Services • PRP Injections
Defy Medical (defymedical.com) has 3,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,300 approved reviews, newest moderated first
Ben was personable and we had a great conversation and established a plan.
By MORIYA,JENIFER
Response from Defy Medical· Oct 8, 2026
We love to hear that. Thanks for the great review!
I felt my options weren’t clearly explained to me. He told me to pick one which I don’t think is appropriate as I am not an endocrinologist. I had to do my own research after to pick the appropriate medication.
By BYSTEDT,DEANNA
Response from Defy Medical· Oct 7, 2026
Thank you for sharing your feedback. We take your concerns seriously and have shared them with our managers for review with our staff. While we can’t discuss individual details publicly, we appreciate the opportunity to follow up with you personally.
Krystle was punctual, thorough and professional.
By Marshall L.
Response from Defy Medical· Oct 8, 2026
Thanks for the great review!
The fact that she spoke clearly and explained everything to me.
By VEGA,INES
Response from Defy Medical· Oct 8, 2026
Thanks for the great review!
Caring and knowledgeable
By PENALOZA-MORALES,ALMA
Response from Defy Medical· Oct 8, 2026
Thanks for the great review!
I had to wait over 1.5 months for an appt. Therefore I’ve been out of medicstion. I have no issues w current dosage therefore appt was literally 10 min with questions that should already be in my chart such as history. She did not go over any current blood work which they were adamant on having bf I was able to make an appt. It’s just inconvenient. I refer so many pp to you bc we’re limited on providers supporting inj method! I never got or get a reminder that I’m due for an appt and then I’m almost out of meds and it’s a run around!
By MCDERMOTT,COLLEEN
Response from Defy Medical· Oct 5, 2026
Thank you for sharing your feedback and for recommending Defy to others. We’re sorry for the frustration you described and have shared your experience with management for review. While we can’t discuss individual details in a public forum, a member of our team will be reaching out to discuss your concerns directly.
Robin is great!
By BAHR,DEBRA
Response from Defy Medical· Oct 8, 2026
Thanks for the great review!
My consult with Ben went great! Always great talking to him. I learned something every time we connect.
By PERMIGIANI,MARK
Response from Defy Medical· Oct 8, 2026
We love to hear that so much. Thanks for the great review!