Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,300 reviews
Defy MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About Our ClinicMeet our Care TeamTRT for MenBHRT for WomenDefy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you. Our services include:• Testosterone Replacement Therapy (TRT)• Bioidentical Hormone Replacement Therapy (BHRT)• Sexual Health Treatments• Erectile Dysfunction Therapies • Thyroid Therapy• Peptide Therapy• Nutrition and Supplementation• IV Infusions• Ketamine Therapy • Fat Loss and Weight Management• Aesthetic Services • PRP Injections
Defy Medical (defymedical.com) has 3,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,300 approved reviews, newest moderated first
Terrific consultation! Able to tailor a plan just for me with professional and easy to understand communication. Now I just have to make the decision to do it!
By AJ
Response from Defy Medical· Aug 9, 2022
We're glad to hear it!
Very patient and understanding with my needs
By Raquel M.
Response from Defy Medical· Aug 9, 2022
Thanks for sharing, Raquel!
I had a great consultation with Melissa. Thank you for your time and help!
By J P.
Response from Defy Medical· Aug 9, 2022
Happy to hear it. We will make sure to pass this note along to Melissa as well!
He messed up my order. Took myself 3 weeks to fix everything. Definitely never using him again!!!
By Jamie S.
Response from Defy Medical· Jul 22, 2022
Hi Jamie. We apologize for any problems you had during your experience with Defy. We sincerely strive to ensure every patient receives exceptional care. Please feel free to message us at [email protected] and we can address this with staff. Thank you for letting us know about the issue.
Beth is awesome, she is very knowledgable and has always been very helpful!
By Kyle
Response from Defy Medical· Aug 9, 2022
Thanks for sharing your experience, Kyle!
I have given a one star because I didn’t consult with a provider, I got a call that my labs were incomplete and was asked if I wanted to do them again. Then I scheduled to speak to a provider about the labs that were completed.
By John S.
Response from Defy Medical· Jul 22, 2022
Hi John! Thank you for taking the time to bring this to our attention. We are happy to help you through the lab work process and answer any questions you have prior to your consult. Please feel free to call us at 813-445-7342 or email our Patient Services team at [email protected]. We hope you have a great day.
Always outstanding service!
By CustomerPaul L.
Response from Defy Medical· Aug 17, 2022
Excellent to hear. Thanks for sharing!
The doctor and staff extremely knowledgeable, professional and responded to all my inquiries whether via telephone or email in a very timely manner
By Chris G.
Response from Defy Medical· Aug 17, 2022
This is great to hear. Thanks for sharing!
