Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,300 reviews
Defy MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About Our ClinicMeet our Care TeamTRT for MenBHRT for WomenDefy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you. Our services include:• Testosterone Replacement Therapy (TRT)• Bioidentical Hormone Replacement Therapy (BHRT)• Sexual Health Treatments• Erectile Dysfunction Therapies • Thyroid Therapy• Peptide Therapy• Nutrition and Supplementation• IV Infusions• Ketamine Therapy • Fat Loss and Weight Management• Aesthetic Services • PRP Injections
Defy Medical (defymedical.com) has 3,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,300 approved reviews, newest moderated first
Melissa was knowledgeable, a good listener, helpful. It was a pleasant appointment and was not rushed in the least.
By ALLISON B.
Response from Defy Medical· Jul 7, 2023
Thanks so much for the thoughtful feedback. We will share it with the team!
Great very good. Helpful
By JOHN D.
Response from Defy Medical· Jul 7, 2023
Thanks so much for the feedback. We will share it with the team!
Beth is awesome. Very relaxed and easy to talk to. Always willing to address issues and concerns and follows up after the call. Definitely recommend!
By DAVID G.
Response from Defy Medical· Jul 7, 2023
Thanks so much for the thoughtful feedback. We will share it with the team!
Doctor Caulkins was thorough with everything. He went line item by line item of my blood panel explaining everything. Made suggestions, I followed them and now feel awesome! Very happy that I took a chance with him, my doctor for life or until he retires :-) as for the support staff, to name a few: Kenia F., Diana D, Virginia A. S., Sara T., Alyssa S., Brinae B., Hannah B., Tania R., and especially Val K. Helped carry me through the process seamlessly and I truly appreciated the quick responses! Thank you to the entire Defy Team. Aloha
By JUSTIN R.
Response from Defy Medical· Jul 7, 2023
Justin, we truly appreciate this thoughtful feedback. Especially the time you took acknowledging the staff members who were helpful throughout the process. This has been shared with each and every one of them. We are so happy to have patients like you. Have a great day and thank you again!
Ben was very knowledgeable and helpful. Not to mention, he made presented a private topic in a way that was easy to talk about.
By ERIK S.
Response from Defy Medical· Jul 7, 2023
Glad to hear it. Thanks for the terrific feedback!
My consultation with Kristian was very informative and thorough. She took the time to answer all of my questions and I feel very comfortable about the process because of that. I am very grateful to her and the entire Defy Medical team!!!!
By BENJAMIN D.
Response from Defy Medical· Jun 29, 2023
Your review brightened our day! Thank you for sharing your positive experience with Defy Medical. We're committed to delivering exceptional care to all our patients, and your feedback motivates us to keep improving.
Always very informative.
By JOHN R.
Response from Defy Medical· Jun 28, 2023
Thank you for taking the time to review, John! We're thrilled you found your consult informative and helpful.
It was nice to discuss HRT with someone who was very knowledgeable on the subject
By TARA L.
Response from Defy Medical· Jun 28, 2023
Thank you for your kind words! We're so glad you enjoyed your consult and found your provider knowledgeable and helpful.
