Janel is easy to talk to
I had a consultation with Janel. She was helpful and took her time answering my questions.
By Sundra D.
Response from Defy Medical· Nov 3, 2023
So glad to hear it, Sundra. We appreciate the feedback! :)
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,300 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About Our ClinicMeet our Care TeamTRT for MenBHRT for WomenDefy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you. Our services include:• Testosterone Replacement Therapy (TRT)• Bioidentical Hormone Replacement Therapy (BHRT)• Sexual Health Treatments• Erectile Dysfunction Therapies • Thyroid Therapy• Peptide Therapy• Nutrition and Supplementation• IV Infusions• Ketamine Therapy • Fat Loss and Weight Management• Aesthetic Services • PRP Injections
Defy Medical (defymedical.com) has 3,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,300 approved reviews, newest moderated first
I had a consultation with Janel. She was helpful and took her time answering my questions.
By Sundra D.
Response from Defy Medical· Nov 3, 2023
So glad to hear it, Sundra. We appreciate the feedback! :)
I had many questions and they were answered. I really liked that my doctor informed me about the results the medications I was taking.
By Sofia G.
Response from Defy Medical· Nov 3, 2023
We love receiving feedback like this! Thanks so much for the thoughtful review.
Very easy to talk about personal items with. A great bedside manner and sense of understanding
By TRACEY O.
Response from Defy Medical· Nov 3, 2023
That's what we love to hear. Thanks for sharing!
She was great
By DONALD
Response from Defy Medical· Nov 3, 2023
Glad to hear it!
Beth always provides great service and references my older blood work to help ensure we're always moving in the right direction.
By MATT
Response from Defy Medical· Nov 3, 2023
So glad to hear it. Keep up the great work!
My experience with Dr. Saya was incredible and I feel excited and confident to continue as a patient. Dr. Saya thoroughly read through my medical history and even went over all the labs I had sent over from my prior provider for the last year. Impressive! Many doctors don’t take the time to read your intake form, but Dr. Saya did. Dr. Saya asked me questions, and taught me quite a few things that I wasn’t aware of. He helped me to understand my treatment plan, how often I would need to have rechecks, what hormones we would be keeping a close eye on, and Dr. Saya let me know of any possible side effects to look out for. He also let me know I can easily reach him between appointments if I need to connect before my next appointment in 90 days. The entire Defy staff has been absolutely incredible and so kind. My liaison, Jesse K has been a stellar help the entire process, the scheduling team was incredibly easy to deal with, and the prescription ordering process is a total breeze! You receive an email notifying you that all of your medications and supplies are ready for you to review, and order. You don’t have to do anything but review it. Everything is done for you. So handy!!!!!! There is a wonderful online portal to review lab tests and treatment plans. I wish I would have made the switch a long time ago. Extremely affordable, incredibly knowledgeable & you can’t beat how nice the staff members are!
By EMILI L.
Response from Defy Medical· Nov 3, 2023
Wow, what an unbelievably, thorough and thoughtful review. We take a great sense of pride receiving feedback like this. We are lucky to have such amazing patients!
Mike was really helpful and explained everything that I needed to know about my labs and he provided honest advice on what we can do to improve my health. DefyMedical all around has been such a great experience for me and with product that really works.
By ROB
Response from Defy Medical· Nov 3, 2023
This is fantastic! Your success is equal parts your hard work and dedication. Keep it up and thank you for the thoughtful review.
Jill goes through all my labs one by one and explains everything in simple language. She makes easy for me to understand. Plus, she has a personally. Thank you Defy for hiring Jill!
By Vincent
Response from Defy Medical· Nov 3, 2023
We love receiving feedback like this! Thanks so much for the thoughtful review.