Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,300 reviews
Defy MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About Our ClinicMeet our Care TeamTRT for MenBHRT for WomenDefy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you. Our services include:• Testosterone Replacement Therapy (TRT)• Bioidentical Hormone Replacement Therapy (BHRT)• Sexual Health Treatments• Erectile Dysfunction Therapies • Thyroid Therapy• Peptide Therapy• Nutrition and Supplementation• IV Infusions• Ketamine Therapy • Fat Loss and Weight Management• Aesthetic Services • PRP Injections
Defy Medical (defymedical.com) has 3,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,300 approved reviews, newest moderated first
She was well versed in bloodwork and offers recommendations that my doctor hasn't. She also listened to my concerns and offered possible solutions. Fingers cross they work and I feel new again.
By SHERRI
Response from Defy Medical· Mar 1, 2024
We love receiving feedback like this. Thanks for the thoughtful review!
I appreciated that when I checked out with my medication they offered me a more affordable option with the medication that I could receive at my local pharmacy by calling a script in for a $30 fee so that my insurance could cover it. It saved me a boatload of money.
By SALLY S.
Response from Defy Medical· Mar 1, 2024
Glad to hear it!
Dr Saya is always prompt, polite, knowledgeable, kind and thorough. I have complete confidence in him as my care provider.
By JULIA H.
Response from Defy Medical· Mar 1, 2024
We love receiving feedback like this. Thanks for the thoughtful review!
Dr. Saya really listened to my concerns and questions, and answered them thoroughly and with patience
By DANA C.
Response from Defy Medical· Mar 1, 2024
We love receiving feedback like this. Thanks for the thoughtful review!
I have been consulting with Dr. Mike since I have started with Defy. He’s the absolute best. I hope to continue with him as long as the DEA allows telehealth to continue!
By NATHANIAL F.
Response from Defy Medical· Mar 1, 2024
We love receiving feedback like this. Thanks for the thoughtful review!
Marisa is the best! She listens to my concerns and desires. She does a great job of being in partnership with me and my goals. She keeps my previous concerns in mind and is really easy to talk to!
By AMY H.
Response from Defy Medical· Mar 1, 2024
We love receiving feedback like this. Thanks for the thoughtful review!
Questions answered. Useful information.
By Larry S.
Response from Defy Medical· Mar 1, 2024
We love receiving feedback like this. Thanks for the thoughtful review!
I was struggling for years with hormone and thyroid imbalance. Going to defy was the best decision I made. I've been working with Ben for a year. He is kind, caring, and extremely knowledgeable on all things wellness and getting you feeling optimal. He never pressures you into something you're not comfortable with and takes the time to talk through any changes. I never feel rushed. I wish every clinician was as kind and compassionate as Ben. His passion shines through. I'd also like to give a huge compliment to all the staff I've interacted with. They are always polite and patient. I'm thankful for the professionalism.
By Julie J.
Response from Defy Medical· Mar 1, 2024
Wow, this really means a lot to us. Thanks for the terrific feedback. We will share it with the team!
