Professional
Professional, courteous, and direct!!
By MICHAEL E.
Response from Defy Medical· Mar 15, 2024
So glad to hear it!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,300 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About Our ClinicMeet our Care TeamTRT for MenBHRT for WomenDefy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you. Our services include:• Testosterone Replacement Therapy (TRT)• Bioidentical Hormone Replacement Therapy (BHRT)• Sexual Health Treatments• Erectile Dysfunction Therapies • Thyroid Therapy• Peptide Therapy• Nutrition and Supplementation• IV Infusions• Ketamine Therapy • Fat Loss and Weight Management• Aesthetic Services • PRP Injections
Defy Medical (defymedical.com) has 3,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,300 approved reviews, newest moderated first
Professional, courteous, and direct!!
By MICHAEL E.
Response from Defy Medical· Mar 15, 2024
So glad to hear it!
Jill is awesome, she takes time to listen and helps change things as my progress and bloodwork shows. She has helped me get my cholesterol in check and highly improved as well as many other health markers.
By RYAN A.
Response from Defy Medical· Mar 15, 2024
This means a lot to us. Thanks for the thoughtful feedback!
As a patient all I can say is keep up the great work!
By EVAN P.
Response from Defy Medical· Mar 15, 2024
Awww, we love it! Thanks for the great feedback!
I haven't had any real issues with Defy. One time I did not get a call back in the past, things happen. Other than that it has always been a good experience overall. Melissa is great and I enjoy consulting with her. Keep up the good work!
By RUDY CHIMO I.
Response from Defy Medical· Mar 15, 2024
Thanks for the great feedback!
Couldn’t be more happy with my experience here. All of their staff I met/spoke with were kind, attentive, supportive, and extremely professional. Would recommend Defy to anyone
By Jon
Response from Defy Medical· Mar 15, 2024
This means a lot to us. Thanks for the thoughtful feedback!
Ben was very knowledgeable and easy to talk to. Made some changes to TRT regime which was excellent!
By BURT F.
Response from Defy Medical· Mar 15, 2024
This means a lot to us. Thanks for the thoughtful feedback!
Mike took the time to listen to me and address all of my concerns as well as go over my lab results in detail. He came up with a treatment plan that he and I were both comfortable with and he explained each component so I would understand why he chose what he did.
By ROBERT A.
Response from Defy Medical· Mar 15, 2024
This means a lot to us. Thanks for the thoughtful feedback!
Everything was explained in great detail. Went over the values that stood out in my blood work. Protocol makes sense and was thoroughly explained. The treatment notes in the portal were a good recap. The follow up to order also happened very quickly and the portal was easy to use. Ran into a small issue during the ordering process but one phone call and it was resolved in less than 2min
By ANGEL
Response from Defy Medical· Mar 15, 2024
This means a lot to us. Thanks for the thoughtful feedback!